Lounge Club Attendant

G2 Secure Staff•Irving, TX

1d•Onsite

About The Position

This role involves providing excellent customer service within a lounge or club environment, likely in an airport setting. The attendant will be responsible for maintaining the cleanliness and upkeep of various areas, including the bar, coffee area, restrooms, and food displays. They will also attend to passenger needs, provide information, and ensure adherence to all relevant regulations and company policies. The position requires a high school diploma or equivalent, with previous airport or customer service experience being preferred. The attendant must be at least 18 years old, possess reliable transportation and communication, and be able to handle confidential information. Physical requirements include the ability to lift up to 75 lbs and perform various physical tasks throughout the shift. A pre-employment drug test and criminal background check are mandatory, along with US citizenship or proper work authorization.

Requirements

High School diploma or equivalent.
Must be 18 years of age.
Must have a reliable telephone and transportation
Treat all information as confidential.
Possess the tact to deal with all levels of situations, client representatives, employees and the public.
Must be able to read, understand and carry out instructions in English.
Ability to work from verbal and written instructions.
Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
Must be able to lift, carry and/or hold up to 75 lbs.
Must pass pre-employment and random drug test.
Must complete a criminal background check.
Must be a citizen of the US or possess the necessary authorization from the immigration and naturalization Service (INS).

Nice To Haves

Previous airport and/or customer service experience preferred.

Responsibilities

Actively participate in the Safety Management System (SMS)
Routine housekeeping of bar area.
Daily maintenance, cleaning and upkeep of bar and coffee area
Stocking of all bar supplies.
Replenish food displays.
Bus tables and maintain cleanliness throughout club and lounge during operating hours.
Monitor and maintain Club and lounge kitchen areas, pantry areas, restroom facilities for cleanliness and supplies
General housekeeping duties in the Club/Lounge area during operating
Attend to passengers needs and provide special assistance to passengers as requested
Provide general information and directions to passengers.
Complete appropriate documentation in a timely manner, i.e., for maintenance repair or supply orders.
Be neat and careful when handling other people's property, especially mobility aids and luggage.
Must be familiar with all Government/Client/Airport/Company regulations.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
Attend meetings and inservices as required.
Utilize appropriate communications channels and maintain records, reports and files as required.
Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
Adhere to company policies and procedures and participate in achievement of company objectives.
Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
Perform other duties as requested.