Lounge Bartender

AC Hotels by Marriott (Crestline Hotels and Resorts)•Frisco, CO

1d•$18 - $18

About The Position

The Lounge Bartender takes orders, prepares and serves alcoholic and non-alcoholic beverages and light meals to guests courteously and efficiently in accordance with hotel specifications. The role also maintains outlet stock and supplies, equipment, cleanliness, sanitation, and organization. The bartender is expected to provide a positive guest experience, keep conversations with guests, and have knowledge of the surrounding area. The position handles guest orders and payments, uses suggestive selling techniques, maintains accurate and secure cash banks, and follows applicable cash-handling, credit, food-service, and alcohol-service procedures. The bartender must comply with state liquor regulations, OSHA requirements, and hotel standards, and complete required point-of-sale closing reports and maintenance work orders.

Requirements

High school graduate, GED, or equivalent work experience.
Must be at least 21 years old to serve alcoholic beverages.
Good understanding of the English language.
Knowledge of drink recipes and beverage service standards.
Ability to input and access information using property management systems, computers, and point-of-sale systems.
Positive, outgoing manner and ability to converse with guests; knowledge of the surrounding area.

Nice To Haves

One year of experience as a server or barback is preferred but not required.
Certification of previous training in liquor, wine, and food service.
Certification in an alcohol awareness program.
Certification in CPR.
Previous guest or customer relations training.

Responsibilities

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas, tables, service areas, and the outlet.
Maintain knowledge of menu items, liquor brands, beers, and non-alcoholic beverages available in the outlet.
Follow state liquor regulations, including restrictions on serving minors and intoxicated persons.
Obtain the assigned bank, verify contracted monies, and keep the bank secure.
Maintain knowledge of point-of-sale and manual systems.
Greet guests, take food and beverage orders, and use suggestive selling and up-selling techniques.
Enter orders into the system and verify transmission with the bartender or kitchen.
Present guest checks and process payments while following cash-handling and credit policies and procedures.
Clean and reset tables promptly after guests depart.
Collect and report tips at the end of the assigned shift.
Use chemicals in accordance with OSHA regulations and hotel requirements.
Complete closing reports in the point-of-sale system.
Document maintenance needs legibly on work orders and submit them to the Manager.