Lot Operations Specialist II

Cox Enterprises • Dallas, TX

1d • $15 - $23 • Onsite

About The Position

At Cox, we’re committed to delivering a seamless and positive experience for every customer who visits our location. As a Customer Service Representative, you’ll be on the front lines—helping guide customers, supporting lot operations, and ensuring every interaction is welcoming and efficient. If you enjoy working in a fast-paced, outdoor environment and take pride in providing excellent service, we’d love to have you on our team!

Requirements

• Minimum High School Diploma/GED and 3 years’ experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. OR 5 years’ experience in a related field
• Safe drivers needed; valid driver’s license required.
• Ability to drive vehicles with standard and automatic transmission.
• Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump-starting vehicles.)

Nice To Haves

• 6 months of auction or driving experience preferred.
• Knowledge of lot operations/lot layout preferred.
• Knowledge of LDM preferred.

Responsibilities

• Conduct inspection of support equipment for proper working order
• Conduct pre-sale meeting with drivers identifying driver return routes, over flow areas, plan changes, etc.
• Conduct presale walk to ensure vehicles are in assigned lane as scheduled
• Identify and address missing vehicles, overflow areas, inoperable vehicles and other issues
• Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes
• Respond to customer and dealer inquiries and concerns
• Coordinate and direct vehicle movement to maintain continuous flow of traffic to the block
• Oversee parking sold vehicles and re-parking non-sold vehicles
• Report theft, lot damage, or any safety concerns to management

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED