Lot Operations Specialist II (Manheim)

Cox Communications • Sapulpa, OK

7d • Onsite

About The Position

This role is responsible for ensuring all required equipment is ready and in proper working order, conducting presale walks to identify vehicle status and lane changes, and ensuring vehicles are parked and ready for sale in a timely manner. The specialist will maintain the run list, coordinate re-runs, handle customer and dealer inquiries, and oversee lane coordination to ensure a continuous flow of traffic to the block. They will also direct traffic, monitor for potential blockages or stalled vehicles, direct drivers on vehicle assignments, and oversee the parking of sold and non-sold vehicles. Additionally, the role involves reporting theft, lot damage, or safety concerns, and managing keys for unsafe vehicles. A strong commitment to safety procedures and active participation in safety activities are essential. Other duties may be assigned by management.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field.
• OR any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years’ experience in a related field
• Safe driver's needed; valid driver's license required

Nice To Haves

• 1 year of customer service experience preferred.
• Ability to drive vehicles with standard and automatic transmission.
• Ability to work in a fast paced environment.
• Effective verbal communication and customer service skills.
• Good organizational and interpersonal skills.
• Exhibit strong leadership skills.

Responsibilities

• Ensure all required equipment is ready and in proper working condition.
• Conduct presale walks to identify missing vehicles, overflow areas, inoperable vehicles and any other lane changes.
• Ensure vehicles within assigned lane are parked and ready for sale in a timely manner.
• Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes.
• Coordinate and monitor re-runs or vehicles ran out of sequence.
• Handle customer and dealer inquiries and concerns.
• Conduct pre-sale meeting with drivers identifying driver return routes, over flow areas, and other changes in the lane.
• Oversee lane coordination to maintain the continuous flow of traffic to the block.
• Direct traffic and work with supervisor to reassign drivers as needed to ensure smooth operational flow.
• Monitor traffic identifying potential traffic blockage and stalled vehicles.
• Direct drivers on vehicle assignments.
• Oversee parking sold vehicles and re-parking non-sold vehicles.
• Report theft, lot damage, or any safety concerns to management.
• Pull and maintain the keys for any unsafe vehicles and report to management immediately.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month
• seven paid holidays throughout the calendar year.
• additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED