Wells Fargo Bank Lot Attendant - Santa Clara, CA

LAZ Parking California•Santa Clara, CA
•Onsite

About The Position

The Lot Attendant represents LAZ Parking at a Wells Fargo Bank location in Santa Clara, California. The role is responsible for creating a welcoming atmosphere for customers and clients while upholding the company mission and the LAZ Way, including honesty, integrity, accountability, teamwork, and excellent communication. The attendant ensures the lot is used by banking patrons, keeps the property clean and safe, and reports concerns to the appropriate supervisor.

Requirements

  • High school diploma or GED.
  • Reliable transportation to and from job site(s).
  • Ability to work independently and multitask.
  • Ability to communicate professionally and effectively with people at all organizational levels and with outside customers and clientele.
  • Ability to interpret policies, procedures, and standard business practices.
  • Ability to demonstrate urgency and timeliness.
  • Ability to stand, walk, and move about on foot for sustained periods throughout the shift.
  • Ability to lift, carry, push, pull, or otherwise move objects weighing at least 30 pounds.
  • Ability to work in outdoor elements, including heat, wind, snow, and rain.
  • Ability to bend, stoop, squat, and lift frequently throughout a shift.
  • Ability to apply pressure to an object with the fingers and palm and perform repetitive motions using hands, wrists, and arms.
  • Ability to exchange information, instructions, and ideas verbally, and to receive detailed oral information and distinguish sounds.

Nice To Haves

  • Parking industry experience is preferred but not required.
  • Background in security is preferred.
  • Prior customer service experience is highly desired.
  • Positive, approachable attitude and strong customer service skills.
  • Willingness to do what is needed to make the surface lot successful.
  • Ability to help mitigate challenges and lead others through them.

Responsibilities

  • Attend work regularly and punctually.
  • Ensure people parking in the lot are going into the bank branch and politely explain that the lot is for banking patrons only.
  • Report concerns or needs to the direct supervisor; contact a Bank Branch Manager only when directly asked or in an emergency.
  • Wear the correct LAZ Parking uniform and be on time and ready to work as scheduled.
  • Work with or without supervision and follow supervisors’ directions.
  • Keep the parking location clean by picking up miscellaneous trash, sweeping, and changing signage when needed.
  • Ask people loitering to leave the property.
  • Report graffiti or vandalism.
  • Check the lot for tripping hazards.
  • Represent the company with a welcoming attitude, honesty, integrity, accountability, teamwork, and excellent communication.
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