Lot Attendant - Hollywood, CA

LAZ Parking California • Hollywood, FL

7d • Onsite

About The Position

The Lot Attendant creates a welcoming atmosphere for customers and clients and represents LAZ Parking in a manner consistent with the LAZ Way, demonstrating honesty, integrity, accountability, teamwork, and excellent communication. The role involves assisting customers and directing traffic, processing parking payments, maintaining the cleanliness and safety of the location, and reporting or addressing equipment issues. The attendant must be punctual, wear the required LAZ Parking uniform, follow supervisors’ directions, and work independently or with supervision as needed. The position is based in Hollywood, California, with a flexible schedule that includes PM and evening shifts and requires weekend availability. Base pay is $18.00. Paid training is provided, and growth opportunities are available.

Requirements

• Strong customer service skills and abilities.
• Ability to help overcome challenges and maintain a persistent, can-do attitude.
• Ability to work independently and multitask.
• Ability to communicate professionally and effectively with all levels of the organization and with outside customers and clientele.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrated sense of urgency and timeliness.
• Willingness to be flexible and work at multiple facility locations.
• Ability to handle challenging and sometimes emotionally charged situations.
• Ability to speak, read, and comprehend English.
• Ability to make independent decisions and remain firm in decisions made.
• Ability to stand and walk for long periods, stated as 95 to 100% of the time.
• Ability to lift and move parking equipment, sweep, and change signage when needed.
• Must be able to work without sitting except during breaks and off property.

Responsibilities

• Greet customers, respond promptly to correspondence and problems, demonstrate a caring attitude, and build rapport with customers.
• Complete required paperwork and reports accurately and efficiently to account for collected parking revenues.
• Assist customers in lanes and in the parking lot or structure, and help direct traffic.
• Promote customer relations by providing friendly, helpful service and working toward customer satisfaction.
• Accept cash, debit, and credit card payments and process them when applicable.
• Keep the parking location clean by sweeping, wiping surfaces and equipment, emptying and picking up trash, and changing light bulbs.
• Maintain and repair parking equipment, and report malfunctioning equipment to the manager.
• Wear the correct LAZ Parking uniform and arrive on time, ready to work when scheduled.
• Work with or without supervision and follow supervisors’ directions.
• Tell people loitering to leave the property or call the non-emergency police number for support.
• Help keep the location safe and address potentially hazardous conditions.
• Perform other related duties as assigned.

Benefits

• Pay Activ on-demand access to earned wages, with access to up to 50% of earned wages immediately.
• Paid training.
• Health coaching and resources, including one-on-one coaching whether or not the employee enrolls in LAZ Benefits.
• Employee Assistance Program with 24/7 confidential counseling access for employees and eligible household members.
• Smoking cessation program.
• 401(k) with employer match.
• Medical, dental, and vision insurance, with three plan options.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed