Loss Prevention Supervisor - Serramonte

Uniqlo • Daly City, CA

4d • Onsite

About The Position

The Loss Prevention Supervisor helps maintain a safe shopping environment for customers and employees and supports inventory management and shortage reduction. Daily store loss prevention work focuses on safety, inventory management, and reducing shortages. The supervisor serves as a protection and safety specialist for stores and reports to the Loss Prevention Manager and Store Manager. The role is based in Daly City, California, and requires travel to stores within the assigned area and a flexible schedule that may include nights, evenings, and weekends.

Requirements

• Strong knowledge of computer applications, including security software, CCTV equipment, Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Knowledge of federal, state, and local law.
• Knowledge of surveillance and security equipment and installations.
• Ability to travel to stores within the assigned area.
• Ability to work for extended periods standing or walking on the sales floor.
• Ability to work a flexible schedule that meets business needs, including nights, evenings, and weekends.
• Ability to effectively communicate with customers and store personnel.
• Ability to calculate figures and amounts, such as discounts and percentages.
• Ability to lift and carry up to 50 pounds.
• Ability to stand for long periods, read computer terminals, and push, pull, or move objects weighing at least 50 pounds.
• Ability to maneuver around the sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

Responsibilities

• Train store team members on loss prevention and safety policies, procedures, and standards, and notify store management or the Loss Prevention Manager of violations.
• Ensure the Loss Prevention team can identify, apprehend, and detain shoplifters in accordance with company guidelines.
• Build productive relationships with store leadership and associates.
• Lead associate awareness efforts and generate leads related to internal investigations.
• Promote proper inventory management, investigate issues, and educate the team on correct procedures.
• Ensure the team understands and follows shortage-reduction strategies.
• Work with store leadership to strengthen the loss prevention culture.
• Partner with the Loss Prevention Manager to ensure compliance with company policies and procedures.
• Inspect compliance with company safety policies and procedures during store visits, and provide direction and training to identify and correct opportunities.
• Identify safety or loss risks and immediately notify store and loss prevention management to help prevent accidents.
• Support loss prevention management with audits and inventory counts.
• Maintain full confidentiality.
• Assist with special projects as assigned.

Benefits

• Vacation and personal time off
• Sick and wellness time off
• 30% employee merchandise discount
• Medical, dental, and vision coverage
• 401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2% contributed
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short-term and long-term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Commuter benefits
• Promotion opportunities every 3 months based on individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed