Loss Prevention Specialist

GOODWILL OF WESTERN & NORTHERN CONNECTICUT•Bridgeport, CT

9d•Onsite

About The Position

Goodwill of Western and Northern Connecticut is seeking a diligent and friendly individual to join us in our mission to help others and serve our local communities. As the Loss Prevention Specialist, you will serve as the receptionist at the Bridgeport Campus and aid the LP department with administrative tasks.

Requirements

High School diploma or GED
Loss Prevention, Safety, and/or Law Enforcement experience

Nice To Haves

The ability to work independently and manage time effectively.
Strong observation skills and attention to detail
Excellent communication and interpersonal abilities
Experience using physical security equipment (i.e. CCTV, alarms, and access systems).

Responsibilities

Answers main phone number, screens and routes calls appropriately.
Greets, screens, and registers visitors. Contacts team members via phone to announce visitor(s) and provides guest badges as applicable.
Responsible for visitors’ log during a building evacuation to ensure accurate headcount.
For ECommerce inquiries, advises callers to visit the ShopGoodwill website to log their questions and concerns.
Monitors the security gate (desktop screen) for employee parking lot and allows vehicles to enter once authorized. Visitors are to call reception to be let in except for the Greater Bridgeport Transit buses.
At times, participants are picked up in the front lobby but other times the buses come in the back parking lot, receptionist assists with the coordination.
Ensures incoming packages are routed to appropriate departments. Contacts the Transportation Director for assistance with boxes left unattended, to move them out of the lobby to the executive administration office until the recipient picks them up.
Reviews CCTV system for evidence of theft, mishandling of company property and other security violations.
Supervises the outside vendor guard staff ensuring adequate coverage.
Perform other duties as required

Benefits

Opportunities for career advancement
Company-paid professional development and training
Health, dental, and vision insurance (employee paid)
Ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
Two (2) weeks’ vacation
Four (4) personal days
Nine (9) days of sick time
Up to $3,000 in qualified Tuition Reimbursement
Nine (9) Paid holidays
403(b) Retirement Savings Plan, including Employer Match
50% Employee Discount
$200 Referral Program