Loss Prevention Officer (Overnight)

AccorHotel • Dallas, TX

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About The Position

Fairmont Dallas is hiring a Loss Prevention Officer to help ensure the safety and wellbeing of colleagues, guests, visitors, and hotel premises. Reporting to the Director of Loss Prevention, the officer provides professional, engaging service; responds to emergencies; investigates and reports violations and incidents; and carries out security patrols and departmental procedures. The role requires sound judgment, reliability, strong interpersonal skills, and the ability to remain calm and work effectively under pressure in a fast-paced, team-oriented environment. The position is identified as overnight.

Requirements

• Previous experience in a security role.
• Computer literacy in Microsoft Windows applications.
• Current CPR and First Aid certification.
• Professional presentation.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with colleagues as part of a team.
• Ability to focus on guest needs while remaining calm and courteous.
• Must be legally eligible to work in the United States; the hotel cannot assist with obtaining work authorization documents.

Nice To Haves

• University or college degree in a related discipline.

Responsibilities

• Provide professional, friendly, and engaging service.
• Ensure the safety and security of hotel guests, colleagues, and premises.
• Serve on the Emergency Response Team and respond to fires, accidents, safety concerns, and calls for medical assistance.
• Investigate and report violations of law or hotel policy.
• Respond to emergency situations and provide First Aid and CPR as required.
• Identify and report fire, health, and safety hazards.
• Report and investigate accidents, complaints, criminal activity, and crisis situations.
• Conduct regular floor patrols, cash counts, and crowd control.
• Conduct departmental key-control audits and maintain key-control records.
• Maintain computer records of actions in a Daily Activity Report.
• Follow all safety policies.
• Perform other duties as assigned.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401(k).
• Complimentary shift meal.
• Employee benefit card offering discounted rates at Accor properties worldwide.
• Learning programs through the company Academy.
• Career development and national and international promotion opportunities.
• Opportunity to contribute through Corporate Social Responsibility activities, such as Planet 21.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed