Loss Prevention Officer (Overnight)

AccorHotel • Dallas, TX

2d • Onsite

About The Position

Fairmont Dallas is seeking a Loss Prevention Officer to help ensure the safety and wellbeing of colleagues, guests, and visitors. Reporting to the Director of Loss Prevention, the officer provides professional, friendly service and helps maintain a safe hotel and workplace. The role responds to emergencies, investigates and reports safety or policy violations and incidents, conducts patrols and cash counts, supports crowd control, and maintains key-control and activity records. This is a permanent, full-time position.

Requirements

• Previous experience in a security role.
• Computer literacy in Microsoft Windows applications.
• Certification in CPR and First Aid.
• Professional presentation.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with colleagues as part of a team.
• Ability to focus on guest needs while remaining calm and courteous.
• Must be legally eligible to work in the United States; the hotel is unable to assist with obtaining work authorization documents.

Nice To Haves

• University or college degree in a related discipline.

Responsibilities

• Consistently offer professional, friendly, and engaging service.
• Ensure the overall safety and security of hotel guests, colleagues, and hotel premises.
• Serve as a member of the Emergency Response Team, responding to fires, accidents, safety concerns, and calls for medical assistance.
• Investigate and report violations of law or hotel policy.
• Respond to emergency situations and provide First Aid and CPR as required.
• Correct and report fire, health, and safety hazards.
• Report and investigate accidents, complaints, criminal activity, and crisis situations.
• Conduct regular floor patrols, cash counts, and crowd control.
• Conduct departmental key-control audits and maintain key-control records.
• Maintain computer records of all actions in a Daily Activity Report.
• Follow all safety policies.
• Perform other duties as assigned.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401(k).
• Complimentary shift meal.
• Employee benefit card offering discounted rates in Accor properties worldwide.
• Learning programs through the Academy.
• Career development and national and international promotion opportunities.
• Opportunity to contribute through Corporate Social Responsibility activities, such as Planet 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed