Loss Prevention Market Manager - San Antonio, TX

Academy•Katy, TX

10d•Onsite

About The Position

This role oversees loss prevention programs across a multi-store market, ensuring consistency, compliance, and strong operational performance. Daily work includes monitoring shrink trends, identifying root causes, and supporting stores in developing proactive solutions. The position influences safety, security, and asset protection practices to strengthen the customer and team member experience. You will manage a team of investigators, guiding their efforts to address incidents, conduct investigations, and support store teams. Collaboration with district and store leaders helps reinforce accountability and deliver coaching that supports continuous improvement. The work is fast paced, rewarding, and directly tied to protecting company assets and driving operational excellence.

Requirements

Bachelor’s degree in Criminal Justice, Retail Management, or related field, or equivalent professional experience required
5+ years of experience leading or managing loss prevention programs
2+ years leading teams across multiple locations
Strong communication and documentation skills
Ability to maintain effective working relationships across departments and levels
Expert knowledge of loss prevention, asset protection, and physical security systems
Proven ability to analyze data, identify trends, and generate strategic recommendations
Ability to stay organized and perform in a fast-paced environment
A team-first attitude
Acceptable level of hearing and vision to perform job duties

Nice To Haves

Ability to travel up to 50% within assigned market
Ability to work flexible hours including evenings, weekends, and holidays
Ability to coach, train, and support store teams on loss prevention practices
Ability to meet deadlines and manage multiple priorities
Ability to work in varying store environments
Regular in-office attendance is required

Responsibilities

Oversee loss prevention programs across a multi-store market.
Ensure consistency, compliance, and strong operational performance in loss prevention.
Monitor shrink trends and identify root causes.
Support stores in developing proactive loss prevention solutions.
Influence safety, security, and asset protection practices.
Manage a team of investigators, guiding their efforts.
Address incidents and conduct investigations.
Support store teams in loss prevention efforts.
Collaborate with district and store leaders to reinforce accountability and deliver coaching.
Travel up to 50% within the assigned market.
Work flexible hours including evenings, weekends, and holidays.
Coach, train, and support store teams on loss prevention practices.
Meet deadlines and manage multiple priorities.
Work in varying store environments.
Adhere to company policies and professional standards.