Loss Prevention Manager - The Ben, Autograph Collection
About The Position
The Loss Prevention Manager is responsible for leading the hotel's safety, security, and risk management programs to protect guests, associates, visitors, and company assets. This role develops and implements comprehensive loss prevention strategies, oversees emergency preparedness, conducts investigations, and ensures compliance with all applicable safety regulations, company policies, and industry best practices. Serving as the subject matter expert for all aspects of hotel security, the Loss Prevention Manager fosters a culture where safety, vigilance, and exceptional service work together seamlessly. This position partners closely with department leaders to proactively identify and mitigate risk, respond effectively to incidents, provide safety training, and maintain operational readiness. Through strong leadership, sound judgment, and a commitment to continuous improvement, the Loss Prevention Manager helps create an environment where guests feel secure, associates are empowered, and the hotel operates with confidence and integrity. Success in this role requires exceptional leadership, critical thinking, discretion, and the ability to make timely decisions in dynamic situations while maintaining the highest standards of professionalism, hospitality, and operational excellence. This version aligns with the executive-level tone of a luxury Marriott Autograph Collection property while focusing on the purpose and impact of the position rather than simply listing responsibilities.
Requirements
- One to two years of post-high school education or equivalent experience.
- Minimum two years in security/loss prevention.
- Thorough knowledge of the security hospitality fields and the relating practices and procedures.
- Requires knowledge of hotel and company policies and procedures and the ability to determine a course of action based on these guidelines.
- Requires supervisory/management skills.
- Ability to perform CPR and first aid.
Responsibilities
- Investigate, analyze and report on all incidents and accidents; coordinate activities and liaise with local and federal law enforcement agencies, fire companies and insurance agencies to resolve problems, ensure a safe environment for guests and staff and a quality guest experience.
- Develop safety, security and emergency procedures/action plans for the hotel and peripheries and monitor program implementation within corporate guidelines to protect guests and staff, secure the assets and minimize losses.
- Monitor and control the maintenance and repair of safety related equipment to ensure constant emergency readiness.
- Train the hotel staff on first aid, CPR, fire prevention, safety and equipment, accident prevention, security and emergency procedures.
- All other duties as assigned, requested or deemed necessary by management.
Benefits
- Eligible to participate in Sage bonus plan
- Unlimited paid time off
- Medical, dental, & vision insurance
- Eligible to participate in the Company’s 401(k) program with employer matching
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Company-paid short-term disability
- Paid FMLA leave for up to a period of 12 weeks
- Employee Assistance Program
- Great discounts on Hotels, Restaurants, and much more.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
