Loss Prevention Investigator

Goodwill Industries of Central Texas • Austin, TX

34d • $0 - $50,000

About The Position

Utilize Loss Prevention & Asset Protection techniques and experience to prevent and recover lost or stolen company assets by conducting high-level investigations and coaching staff on proactive tools needed to detect and prevent misappropriation of company resources.

Requirements

• High school diploma or equivalent.
• 5+ years loss prevention experience or related experience.
• Strong interpersonal, organizational and communication skills
• Intermediate skills in POS reporting.
• Intermediate skills in Microsoft Office and security camera and access control systems.
• Certification in Interviewing and Interrogation Techniques.
• Ability to maintain confidential information.

Responsibilities

• Assist in the implementation of all loss prevention procedures at all Goodwill Central Texas locations by completing thorough investigations, including gathering evidence, conducting in-person interviews, collecting/writing statements, and preparing written reports.
• Maintain activity summaries, incident reports, observation reports.
• Serve as an in-house subject matter expert on the CCTV camera system and access control system and utilize these systems to investigate loss prevention matters, security, and safety incidents.
• Assist with the Key Control and Asset Protection programs.
• Work closely with Safety/Security to maintain a positive security posture on Goodwill property.
• Work with Operations and Facilities on all new buildings and remodels with placement of CCTV cameras, access control and security equipment.
• Use of the POS exception reports and other LP tools (Think LP, GPS, Audits, etc.).
• Participate in retail inventory counts.
• Monitor and review POS exception reports and investigate incidents that show evidence of policy violations and/or theft.
• Work closely with Retail Managers and their District Managers in addressing specific Loss Prevention issues that pertain to each individual location and/or district.
• Attend meetings as a Loss Prevention subject matter expert as requested.
• Assist company leaders with all Loss Prevention related requests.
• Maintain a positive relationship with internal and external stakeholders including local municipal, State and Federal Law Enforcement.
• Ensure departmental equity and compliance with all company policies and procedures.
• Demonstrate ethics and comply with Corporate Compliance Program.
• Meet mandatory training requirements.
• May assist with emergency response activities.
• Other duties as assigned.

Benefits

• Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy.
• Generous Paid Time Off: Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays.
• Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event.
• Professional Development Opportunities: We believe in continuous growth! Take advantage of our access to workshops and online courses.
• Wellness Programs: Prioritize your well-being with our wellness initiatives, including gym memberships and mental health support.
• Employee Recognition Programs: We celebrate our team members’ achievements with recognition awards.
• Diverse and Inclusive Culture: Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED