About The Position

The Loss Prevention Investigator will be joining a fast-growing, constantly evolving environment that partners with Store Operations to ensure we provide the best experience to our customers! With a focus on Organized Retail Crime, the National Task Force takes sophisticated cases head-on through establishing proven partnerships with store and Loss Prevention leadership, local, state and federal law enforcement agencies. The Investigator is responsible for assisting with a strategy to combat organized retail crime and external theft across the TJMaxx and Marshalls brands within an assigned market. They take a proactive approach to resolving external losses within all assigned stores through training and awareness. Utilize loss prevention reporting tools to identify and investigate ORC cases at the direction of the Regional Investigations Manager or the Senior Investigator. Conduct static and mobile surveillance. Proactively investigate habitual offenders who pose a risk to TJX employees. Work with store management and field LP to identify ORC opportunities and build action plans to eliminate those opportunities within the market. Initiate and conduct investigations for individuals associated with ORC groups. Utilize market resources to build cases. Support fence investigations.

Requirements

  • Excellent communication, written and verbal
  • Attention to detail, time management, and prioritization skills
  • 5 years of Loss Prevention or investigative experience
  • Ability to travel to stores within assigned areas
  • Formalized interview/interrogation training
  • Multi-store investigation experience
  • Access to a personal vehicle is a necessity

Nice To Haves

  • College degree in Criminal Justice preferred
  • Organized Retail Crime experience preferred
  • WZ training

Responsibilities

  • Assisting with a strategy to combat organized retail crime and external theft across the TJMaxx and Marshalls brands within an assigned market
  • Taking a proactive approach to resolving external losses within all assigned stores through training and awareness
  • Utilizing loss prevention reporting tools to identify and investigate ORC cases at the direction of the Regional Investigations Manager or the Senior Investigator
  • Conducting static and mobile surveillance
  • Proactively investigating habitual offenders who pose a risk to TJX employees
  • Working with store management and field LP to identify ORC opportunities and build action plans to eliminate those opportunities within the market
  • Initiating and conducting investigations for individuals associated with ORC groups
  • Utilizing market resources to build cases
  • Supporting fence investigations
  • Conducting specialized over-the-road investigations, planning and execution of surveillances on public roadways and travel between worksites or other locations during a work day

Benefits

  • Associate discount
  • 401(k) match
  • medical/dental/vision
  • HSA
  • health care FSA
  • life insurance
  • short/long-term disability
  • paid holidays
  • vacation
  • sick leave
  • bereavement leave
  • parental leave
  • EAP
  • incentive programs
  • auto/home insurance discounts
  • scholarship program
  • adoption/surrogacy assistance
  • smoking cessation
  • child care discounts
  • cell phone discounts
  • pet insurance
  • legal insurance
  • credit union
  • referral bonuses
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