Investigator & Loss Prevention Coordinator

Arizona Department of Administration • Phoenix, AZ

3d • $30 • Hybrid

About The Position

The Arizona Department of Veterans' Services (ADVS) is seeking an outstanding Investigator and Loss Prevention Coordinator to manage the medical records program for the Administration in Phoenix. This role is crucial in serving and honoring veterans, service members, and their families by ensuring they receive high-quality services. The position offers a lifetime pension and healthcare benefits, meaningful work that directly enhances the lives of veterans and their families, and opportunities for professional growth through the Arizona Management System (AMS). The role involves providing outstanding service to veterans, participating in continuous improvement initiatives, and collaborating with other professionals.

Requirements

• Knowledge of Occupational Safety and Health (OSHA) requirements, hazardous waste and environmental protection, and fire prevention
• Knowledge of loss control issues, loss control practice and theory
• Knowledge of applicable federal, state and agency laws, rules, regulations, policies and procedures
• Knowledge of local safety codes
• Knowledge of investigative practices and techniques
• Knowledge of remediation techniques
• Knowledge of medical terminology
• Knowledge of statistics
• Knowledge of FEMA emergency management practices and principles
• Knowledge of asset management and inventories
• Knowledge of government record retention principles and practices
• Knowledge of fleet management practices
• Skills in applying investigative methods and techniques
• Analytical skills
• Skills in conducting interviews
• Oral and written communication skills
• Interpersonal skills
• Computer skills (Microsoft Suites and Google Suites)
• Training skills
• Time Management skills
• Problem-solving skills
• Ability to communicate information concisely and effectively
• Ability to analyze statistical data and reach logical conclusions
• Ability to develop methods and techniques for solving employer loss control and problems
• Ability to develop effective operating procedures
• Ability to interpret applicable standards and make appropriate recommendations
• Ability to employ problem-solving tools and methodologies to perform problem solving and process improvements
• Ability to drive on state business
• Must possess a current/valid Arizona driver’s license.
• Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• N/A

Responsibilities

• Maintains all agency fixed asset records, subsystems, and files in compliance with agency and General Accounting Office (GAO) in the State of Arizona Accounting Manual (SAAM) standards.
• Manages the end-to-end asset life-cycle, including tag distribution, inventory tracking and surplus disposal coordination.
• Coordinates the agency’s annual physical inventory of fixed assets by training and guiding staff.
• Develops and executes a sample review plan, visiting agency locations to verify the inventory accuracy.
• Monitors agency loss history across all claim types (Worker’s Compensation injuries, property damage, fleet losses, third party liability claims and environment claims) and assists in developing corrective action plans to reduce exposure.
• Develops and executes an agency-wide self-inspection program, conducting monthly scheduled audits to ensure regulatory compliance.
• Develops, maintains, and audits the agency’s Continuity of Operations Plan (COOP) and emergency management standards.
• Leads annual COOP training, manages compliance tracking for mandatory FEMA courses, and designs headquarters tabletop exercises.
• Provides risk management and safety technical assistance to staff and serves as the agency liaison to ADOA Risk Management.
• Evaluates operations using the ADOA-RMD Safety Maturity Score System and completes assigned safety investigations and projects.
• Investigates serious accidents, injuries, theft, and abuse allegations to prepare findings and recommend corrective actions. Monitors and documents all resolution progress.
• Coordinates regional safety and risk management programs with leadership to ensure total regulatory compliance.
• Coordinates the agency’s Records Retention Program, ensuring compliance with archiving, disposition, and reporting mandates while providing technical guidance on government document storage.
• Coordinates the agency’s vehicle fleet management program, ensuring compliance of maintenance, replacement, disposition and reporting requirements for vehicles and fuel cards.

Benefits

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Pension and healthcare benefits for a lifetime

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed