loss prevention associate 2

The TJX Companies, Inc.•Hamden, CT

2d•$17 - $19•Onsite

About The Position

The Loss Prevention Associate supports the District Loss Prevention Manager and store management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a company-approved uniform and body-worn camera. The associate helps maintain a positive customer shopping experience and strong partnerships with store teams and loss prevention, uses sound judgment to protect personal and public safety and the Company brand, and follows company policies, culture, and values.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.
0–2 years of retail or security experience.

Responsibilities

Maintain a proper and professional stance in the designated area at the front of the store.
Act as a visual deterrent to prevent potential loss or dishonesty.
Review and understand the Store Emergency Response Guide.
Wear a complete company-approved uniform, including a body-worn camera.
Greet customers appropriately and demonstrate courtesy and respect.
Establish and maintain a position at the front of the store or in a department.
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to all company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet and legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical, dental, and vision insurance for associates meeting service or hours requirements
Health savings account (HSA) for eligible associates
Health care flexible spending account (FSA) for eligible associates
Life insurance for eligible associates
Short- and long-term disability for eligible associates
Paid parental leave for eligible associates
Paid holidays, vacation, and sick time for eligible associates
Auto and home insurance discounts
Scholarship program
Adoption assistance