Loss Prevention Associate 2

TJX • Charlottesville, VA

6d

About The Position

The Loss Prevention Associate 2 supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a company-issued body-worn camera. The associate supports a positive customer shopping experience and works in partnership with store teams and loss prevention. Sound judgment is required to help ensure personal and customer safety and protect the company’s brand. The associate follows company policies and supports its culture and values.

Responsibilities include maintaining a professional stance in a designated area at the front of the store, or in a department; greeting customers courteously and respectfully; and responding to requests for assistance by directing customers to store management or customer service using a company-issued radio. The associate observes and reports suspicious behavior or critical incidents to loss prevention or store management, performs a closing safety sweep with a member of management, and documents required incidents in AIIM Case Management. The associate reviews and understands the Store Emergency Response Guide, wears the complete company-approved uniform including a body-worn camera, and performs other duties as assigned.

Requirements

• Strong verbal and written communication skills.
• Sound decision-making skills.
• Ability to take initiative and perform well independently.
• Ability to prioritize and organize workload and manage time effectively.
• Ability to stand for long periods of time.
• 0–2 years of retail or security experience.

Responsibilities

• Maintain a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to potential loss or dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear the complete company-approved uniform, including a body-worn camera.
• Greet customers appropriately and demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio.
• Observe and report suspicious behavior or critical incidents to loss prevention or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to company policies and procedures.
• Document required incidents in AIIM Case Management.
• Perform other duties as assigned.
• Support a positive customer shopping experience and maintain a strong partnership with store teams and loss prevention.
• Use sound judgment to help ensure personal safety, the safety of others, and protection of the company brand.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates meeting service or hours requirements
• Medical, dental, and vision coverage for associates meeting service or hours requirements
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability coverage for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed