Loss Mitigation Funds Specialist

Carrington Mortgage•Orange, CA
•Onsite

About The Position

The Loss Mitigation Funds Specialist (LMFS) provides daily payment-posting instructions for active Loss Mitigation accounts, including trial plans, formal and special forbearance plans, and reinstatements or payoffs. The specialist sets up and monitors trial and payment plans, updates status codes, and completes tasks in Fiserv to track files through the Loss Mitigation process. The role performs work in accordance with company policies and procedures and applicable state and federal laws and regulations. The position is on-site in Orange, with minimal travel potentially required to support business operations. The target pay range is $20.00 to $22.00. The incumbent must obtain state licensing in all 20 states within six months of the start date and actively pursue state licensing during their tenure.

Requirements

  • High school diploma or equivalent required.
  • Strong organizational skills and good attention to detail required.
  • Must actively pursue state licensing during tenure and acquire state licensing in all 20 states within six months of the start date.

Nice To Haves

  • College degree preferred.
  • One or more years of mortgage experience preferred, but not required.
  • Intermediate knowledge of Microsoft Suite preferred.

Responsibilities

  • Set up Trial Plans, Repayment Plans, and Forbearance agreements in the system accurately and on time, in accordance with program guidelines.
  • Provide loan-level instructions to apply or return funds received on active Loss Mitigation accounts.
  • Complete Fiserv coding to annotate trial start and trial end payments.
  • Partner with other business areas to address loan-level issues and perform root cause analysis.
  • Work with management to support continuous process improvements.
  • Obtain state licensing in all 20 states within six months of the start date and actively pursue state licensing during tenure.
  • Perform other duties as assigned.

Benefits

  • Comprehensive healthcare plans for the employee and family.
  • Discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Fitness, restaurant, retail, and other discounts through the employee portal.
  • Customized training programs to support career advancement.
  • Employee referral bonuses.
  • Educational reimbursement.
  • Carrington Charitable Foundation community contributions and fundraising efforts.
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