Loss Mitigation Funds Specialist

Carrington Mortgage • Orange, CA

1d • $20 - $22 • Onsite

About The Position

The Loss Mitigation Funds Specialist (LMFS) provides daily payment posting instructions for active Loss Mitigation accounts, including Trial Plans, Formal Forbearance Plans, Special Forbearance Plans, and Reinstatements/Payoffs. The specialist sets up and monitors trial plans and payment plans, updates status codes, and completes tasks in Fiserv to track files through the Loss Mitigation process. All duties must be performed in accordance with company policies and procedures and applicable U.S. state and federal laws and regulations.

This is an on-site position in Orange. Minimal travel supporting business operations may be required. The target pay range is $20.00 to $22.00.

Requirements

• High school diploma or equivalent required.
• Strong organizational skills and good attention to detail required.
• Actively pursue state licensing during tenure.

Nice To Haves

• College degree preferred.
• One or more years of mortgage experience preferred, but not required.
• Intermediate knowledge of Microsoft Suite preferred.

Responsibilities

• Set up Trial Plans, Repayment Plans, and Forbearance agreements in the system promptly and accurately in accordance with program guidelines.
• Provide loan-level instructions to apply or return funds received on active Loss Mitigation accounts.
• Complete Fiserv coding to annotate trial start and trial end payments.
• Partner with other business areas to address loan-level issues and perform root cause analysis.
• Work with management to foster continuous process improvement.
• Acquire state licensing in all 20 states within six months of the start date and actively pursue licensing during tenure.
• Perform minimal travel in support of business operations as required.
• Perform other duties as assigned.
• Perform all duties in accordance with company policies and procedures and applicable state and federal laws and regulations.

Benefits

• Comprehensive healthcare plans for employees and their families.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Employee discounts on fitness, restaurants, retail, and more through the employee portal.
• Customized training programs to support career advancement.
• Employee referral bonuses.
• Educational reimbursement.
• Carrington Charitable Foundation community contributions and fundraising efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED