Loss Investigator I/II

WESTAMERICA BANK•Fairfield, CA
•$17 - $25

About The Position

Westamerica Bank is seeking a Loss Investigator I/II to provide technical, professional, and analytical support to bank service departments and branches. Under general managerial guidance, the role analyzes and files timely Reports of Financial Elder/Adult Abuse and supports investigations of internal and external losses. The investigator also serves as a liaison between branch personnel, law enforcement agencies, and legal counsel on operational losses and bank security matters. The position has a 40-hour workweek.

Requirements

  • Excellent analytical, organizational, communication, and interpersonal skills.
  • Two to five years of branch banking or loss investigation experience.
  • Working knowledge of bank operations, bank security, investigations, and law enforcement procedures and methods.
  • Strong PC and math skills.
  • Working knowledge of TS, Lotus, Excel spreadsheets, and word processing software.
  • Ability to prioritize multiple demands while meeting strict project deadlines.

Responsibilities

  • Analyze and file timely Reports of Financial Elder/Adult Abuse.
  • Provide technical, professional, and analytical support to bank service departments and branches.
  • Liaise with branch personnel, outside law enforcement agencies, and legal counsel on operational losses and security policies and procedures.
  • Work with the Senior Investigator and Manager to prepare documents for litigation.
  • Assist with investigations of external and internal losses, compile investigative data, and produce departmental reports for bank management.
  • Review and process operational loss charge-offs and file SARs as warranted.
  • Review and monitor the Verafin system for fraudulent deposit activity and financial elder abuse.
  • Respond to departmental and branch inquiries regarding safety and security policies, procedures, and alarm systems.
  • Assist management during branch emergencies and robberies.
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