Loss Investigator I/II

Westamerica Bank • Fairfield, CA

20d

About The Position

Westamerica is among the largest commercial banks headquartered in California. The bank is seeking outstanding people to join its team, with a focus on delivering a wide variety of financial services and superior customer service. This full-time position has 40 weekly working hours and operates under general managerial guidance.

The Loss Investigator analyzes and files timely Reports of Financial Elder/Adult Abuse and provides technical, professional, and analytical support to bank-services departments and branches. The role liaises with branch personnel, law enforcement agencies, and legal counsel regarding operational losses and security policies and procedures. The investigator also supports internal and external loss investigations, processes operational loss charge-offs, monitors fraudulent deposit activity, and assists with branch emergencies and robberies.

Requirements

• Two to five years of branch banking experience or loss investigation experience.
• Working knowledge of various aspects of bank operations and bank security, including investigations and law enforcement procedures and methods.
• Excellent analytical, organizational, communication, and interpersonal skills.
• Strong PC and math skills.
• Working knowledge of TS, Lotus, Excel spreadsheets, and word processing software.
• Ability to prioritize multiple demands while meeting strict project deadlines.

Responsibilities

• Analyze and file timely Reports of Financial Elder/Adult Abuse.
• Provide technical, professional, and analytical support to bank-services departments and branches.
• Liaise with branch personnel, outside law enforcement agencies, and legal counsel on operational losses and security policies and procedures.
• Work with the Senior Investigator and Manager to prepare documents for litigation.
• Assist with investigations into external and internal losses, compile investigative data, and produce departmental reports for bank management.
• Review and process operational loss charge-offs and file SARS as warranted.
• Review and monitor the Verafin system for fraudulent deposit activity and financial elder abuse.
• Respond to departmental and branch inquiries about safety and security policies and procedures and alarm systems.
• Assist management with branch emergencies and robberies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed