About the position
The Loss Control Analyst I is responsible for providing technical support and assistance to both internal and external customers in the areas of loss control and safety activities. This includes customer training, management of usage analytics, and loss trend reporting. The role also involves assisting in the preparation of documentation for site reviews and surveys, delivering training classes on safety topics, and collaborating with LC Consultants on the creation of loss trend reports. The Analyst will also support policyholder survey management, update safety-related materials, and contribute to writing blogs on safety topics. The position requires a Bachelor's Degree in a related field, proficiency in Microsoft Office, strong analytical skills, attention to detail, and excellent communication and customer service skills. The Analyst will work in a hybrid, remote and in-office environment and may be required to travel.
Responsibilities
- Provide technical support to internal and external customers on loss control and safety activities
- Conduct customer training on online resource access
- Manage usage analytics and loss trend reporting involving data analysis
- Assist in preparation of documentation for site reviews and loss control surveys
- Provide technical and instructional support for training classes on safety topics
- Interact directly with customers to ensure access and understanding of online resources
- Collaborate with LC Consultants to create loss trend reports and identify exposures
- Prepare meaningful data related to department quality assurance metrics, policyholder digital media usage, and state compliance
- Complete onsite and virtual ergo evaluations for customers
- Provide support to the Manager of Ergonomics as needed
- Work closely with education and digital media team members to provide technical or training support
- Support policyholder survey management process and conduct loss reviews
- Review, research, and update safety-related PowerPoint presentations or training materials
- Prepare policyholder guidance materials for online resources
- Contribute to writing blogs on safety topics and new OSHA initiatives
- Assist with other projects as identified by LC management team
- Possess a Bachelor's Degree in Safety, Engineering, Risk Management, Business or STEM related field or equivalent in education and experience
- Proficient in Microsoft Excel, Microsoft Forms, Word, PowerPoint, Outlook
- Knowledge of data visualization tools preferred
- Strong analytical skills for understanding workers' compensation claims
- Attention to detail, accuracy, good judgment, and problem-solving skills
- Ability to establish and maintain positive relationships and provide excellent customer service
- Excellent information gathering skills and ability to summarize research data
- Self-motivated and able to meet strict timelines
- High level of integrity, flexibility, and ability to prioritize in a fast-paced environment
- Excellent verbal and written communication skills
- Willingness to travel and work remotely as required
- Ability to stand and/or sit for extended periods
- Ability to work with a Video Display Terminal
Requirements
- Bachelor's Degree in Safety, Engineering, Risk Management, Business or STEM related field or equivalent in education and experience
- High level of proficiency in Microsoft Excel, Microsoft Forms, Word, PowerPoint, Outlook
- Knowledge of data visualization tools (i.e., PowerBi) is preferred but not required
- Strong analytical skills for understanding workers' compensation claims for Loss Control purposes
- Attention to detail and ability to produce accurate work
- Good judgement and excellent problem-solving skills
- Ability to establish and maintain positive relationships and provide customer service
- Excellent information gathering skills and ability to summarize research data
- Self-motivated and able to meet strict timelines
- High level of integrity, flexibility, and ability to prioritize in a fast-paced working environment
- Excellent verbal and written communication skills, including email/telephone etiquette
- Willingness to travel among company sites or to policyholder locations as needed
- Ability to stand and/or sit for extended periods
- Ability to work with a Video Display Terminal
Benefits
- Health Insurance options, Dental Insurance options, and Vision Insurance
- Employee Life Insurance/AD&D and Dependent Life Insurance options
- Short-term & Long-term Disability
- Health Savings Account with potential employer match
- Flexible Medical and Dependent Care Account
- Accident Insurance
- Critical Illness Insurance
- Employee Assistance Program
- Legal/Identity Theft Insurance options
- Long Term Care Insurance
- Pet Insurance
- 401(k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
- 5 weeks of Paid Time Off (PTO)
- 7 paid holidays
- Flextime schedules
- Paid Parental Leave
- Student loan paydown and refinancing assistance
- Educational assistance for job-related courses, seminars, certifications, or degrees
- One paid day every year to volunteer for your non-profit of choice
- On-site fitness center (Maine & Virginia) or fitness reimbursement
- Subsidized parking
- Sit-Stand desks & daily stretch breaks