Operations Manager - Long-Term Care, Full Time

HomeTown Pharmacy Inc • Traverse City, MI

13d

About The Position

The Long-Term Care Operations Manager oversees non-clinical business operations, including workflow efficiency, billing, and staff management. The role partners with the Licensed Pharmacy Manager to support regulatory compliance and maintain company processes and procedures. The position leads administrative operations and directs day-to-day non-clinical pharmacy workflow.

Requirements

• Associate’s degree in business administration or a relevant field.
• Active, unrestricted pharmacy technician license in the state of practice.
• 2–5 years of pharmacy work experience.
• Strong customer service, communication, and problem-solving skills.
• Strong organization and leadership skills.

Nice To Haves

• Experience in a high-volume pharmacy setting is preferred.

Responsibilities

• Ensure the pharmacy adheres to all state and federal regulations.
• Direct non-clinical day-to-day pharmacy workflow.
• Manage and/or oversee the supervision and training of all non-licensed pharmacy staff in accordance with company policies and procedures.
• Lead administrative operations of the pharmacy.
• Maintain proper budget control, including expenses, labor, and gross margin performance.
• Manage delivery logistics and non-clinical, non-medication facility service issues.
• Ensure completion of company business and financial directives.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree