About The Position

As a key member of New York Life's LTC Product team, the LTC Product Manager – Innovation & Development will serve as the primary engine behind new product creation and the long-term growth of the LTC portfolio. This role is responsible for leading the end-to-end development of emerging product concepts, from early-stage design and actuarial feasibility through regulatory filing, cross-functional coordination, and field launch. This individual will bridge the technical rigor of pricing and product design with the distribution realities of a competitive marketplace, translating complex actuarial and regulatory inputs into products that are both financially sound and compelling to agents and clients.

Requirements

  • Actuarial background required.
  • Demonstrated experience in LTC, life, or annuity product development, with exposure to pricing, product design, and regulatory filings.
  • Ability to read, interpret, and challenge actuarial analyses including pricing memos, experience studies, and sensitivity testing, and apply findings to product strategy decisions.
  • Strong cross-functional project management skills with a track record of driving complex initiatives across matrixed organizations.
  • Clear communicator and presenter. Able to convey technically complex concepts to non-actuarial audiences including senior leadership, field partners, and regulators.
  • Comfortable with ambiguity and energized by building; capable of moving between strategic concepting and detailed execution as workload demands.
  • This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Nice To Haves

  • FSA, ASA, or equivalent credential strongly preferred; candidates with significant actuarial exam progress combined with product management experience will be considered.
  • Familiarity with linked-benefit or hybrid LTC products preferred, exposure to emerging distribution channels a plus.

Responsibilities

  • Own the innovation pipeline from concept through launch, including the development of next-generation product concepts and designs.
  • Ensure all new products are actuarially defensible, competitively positioned, and operationally executable.
  • Serve as the primary product liaison to the actuarial team, interpreting pricing analyses, experience studies, and assumption frameworks to inform product design decisions.
  • Translate actuarial outputs into clear guidance for distribution, marketing, and senior leadership.
  • Apply actuarial background to evaluate product economics, assess risk-return trade-offs, and pressure-test design assumptions.
  • Partner with pricing actuaries to structure benefit designs that balance competitive appeal with long-term financial sustainability.
  • Lead product development working sessions across actuarial, legal, compliance, IT, operations, and distribution to align stakeholders and maintain project momentum from design through implementation.
  • Serve as the primary product liaison to Governmental Affairs, monitoring prospective federal and state legislation for product design and pricing implications.
  • Maintain awareness of evolving LTCI regulatory trends and proactively incorporate them into the development roadmap.
  • During periods between active launches, shift focus to longer-horizon concepting, strategy projects, and backstopping in-force product work as needed.

Benefits

  • leave programs
  • adoption assistance
  • student loan repayment programs
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