Logistics Technician

Advocate Health•Skaneateles, NY
•$20 - $30•Onsite

About The Position

The Logistics Technician supports Supply Chain Operations at Good Samaritan Hospital by receiving, managing, picking, replenishing, and distributing inventory to General Stores and point-of-care locations. The role uses scanning and other automation tools to document inventory movement, orders, delivery, receipt, and chain of custody. It also maintains inventory accuracy, appropriate stock levels, product rotation, and clean, orderly work areas. The technician manages assigned 2-Bin inventory locations, conducts cycle counts, monitors usage and inventory valuation, and recommends process or PAR-level adjustments. Responsibilities also include receiving and checking incoming shipments, fulfilling requisitions, delivering supplies, handling product returns and non-conforming products, and cleaning and disinfecting patient-care equipment according to Infection Control policies. This is a full-time position scheduled for 40 hours per week on first shift, 7:00 a.m.–3:30 p.m., with every other weekend. The role requires the ability to lift up to 35 pounds without assistance; lifting equipment or assistance from another associate is expected for heavier lifts.

Requirements

  • High school diploma.
  • At least 12 months of experience.
  • Computer literacy and experience with mainframe or PC computer systems.
  • Good communication and customer-relations skills.
  • Good organizational and math skills.
  • Ability to function as a team member and prioritize workflow.
  • Ability to adapt quickly to change and demonstrate critical thinking.
  • Ability to lift up to 35 pounds without assistance; use lifting equipment or assistance for heavier lifts when available.

Nice To Haves

  • Stocking experience.
  • Receiving experience.

Responsibilities

  • Maintain assigned 2-Bin inventory locations, including correct bin placement, organization, replenishment, and adherence to 2-Bin standards.
  • Pick and pull scheduled inventory accurately, deliver replenishment orders, restock the appropriate bins, and perform cycle counts.
  • Check for expired products, replace them, and adjust inventory counts; perform supplemental restocks when requested.
  • Collect empty bins and product returns from assigned locations and return products to General Stores with the required paperwork and signatures.
  • Conduct monthly 2-Bin inventory of designated locations and use DemandTrack to assess and track inventory usage and velocity and recommend PAR adjustments.
  • Use receiving and distribution chain-of-custody automation to document incoming shipments and outgoing General Stores issues, and to pick, issue, deliver, credit, and administer products and assigned inventory locations.
  • Use automation for General Stores cycle counts as scheduled by the Supply Chain Leader.
  • Manage assigned inventory locations and inventory valuation, cycle counts, error rates, days on hand, potential overstock, and obsolete inventory; understand overall and assigned-area inventory valuation and days-on-hand levels.
  • Maintain inventory rotation using first-expired, first-out (FEFO), register expired products in accordance with policy, and maintain cycle-count error rates at or below 5%.
  • Maintain clean and orderly General Stores areas, workspaces, and break or eating areas; remove debris and dispose of cardboard and other packing materials appropriately.
  • Obtain approval before disposing of items that are not in an assigned location or do not serve a defined purpose.
  • Carry and protect an assigned pager or portable telephone to respond promptly to customer requests.
  • Maintain monthly inventory-valuation trend charts and quarterly cycle-count-error trend charts on the General Stores Quality Board, and pursue continuous improvement and inventory reductions.
  • Perform receiving functions for incoming orders; verify accuracy against purchase orders and ship-to locations, identify quality issues, coordinate with shipping customer-service representatives, and use scanning technology and work standards.
  • Deliver received products, troubleshoot products with incorrect or missing ship-to or requisition information, and clean and disinfect patient-care equipment according to Infection Control policies.
  • Manage inventory and accurately pick requisitioned items, maintaining an average of no more than five days on hand for each inventory SKU unless otherwise directed or approved.
  • Pick and deliver requisitioned orders, use barcode scanning to capture electronic signatures and delivery or receipt confirmation, and return distribution equipment to General Stores after use.
  • Review assigned green bins for non-compliant products at the assigned frequency, or at least weekly if no frequency is assigned; return products to General Stores and record them in the standardized database.
  • Coordinate product returns from assigned requisitioning locations to General Stores.
  • Pick at least 60 lines per hour, with a target of 100 lines per hour within the timeframe determined by the Supply Chain Leader; the rate includes picking, travel, and replenishment time.
  • Pick orders according to unit department time requirements unless directed otherwise by the shift lead; maintain pick accuracy and develop corrective actions for cycle-count errors.
  • Use designated picking automation and processes, tag products with appropriate stickers, release picked orders using Lawson WH32.2, and sign paperwork.
  • Use assigned velocity-picking formats and processes to support proper inventory use and reordering.
  • Analyze non-conforming product incidents by SKU and recommend process improvements to reduce recurrence.
  • Maintain non-conforming product green bins, placards, and laminated job aids in assigned inventory locations; remove non-conforming products and transport them to General Stores.
  • Collect non-conforming products from green bins at least weekly, transport them to General Stores, and enter them into the appropriate non-conforming product log.
  • Communicate non-conforming clinical supply trends and analyses to the appropriate clinical leadership.
  • Perform other related duties as required.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health-care and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Career development programs.
  • Premium pay, including shift and on-call pay, where applicable.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
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