Logistics Support

WYLD • Huntington Station, NY

13h • $26 - $31 • Onsite

About The Position

Logistics Support is responsible for safely and accurately delivering Wyld products and partner brands while providing excellent customer service and representing the brand in the field. The position supports Sales by building customer relationships, educating customers about products, communicating account needs and market feedback, and helping ensure a positive customer experience. The role also assists with fulfillment, inventory, and other distribution activities as needed. It requires strong communication and attention to detail, flexibility to work varied schedules, and the ability to work across multiple facility locations based on business needs.

The role is based in Huntington Station, New York, within the Distribution department, and reports to the Logistics Manager. It involves driving throughout the assigned in-state territory, potentially using a company or personal vehicle, and overnight stays when needed for longer routes. The position is non-exempt and pays $25.75–$31.05 per hour.

Requirements

• At least 1 year of delivery driver experience is preferred.
• Proven experience working with a strong sense of urgency and attention to detail, both in a team environment and independently.
• Strong communication skills and ability to lead peers and communicate across teams.
• Ability to work urgently and accurately in a fast-paced manufacturing environment.
• Ability to read, write, and communicate effectively in English.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to handle confidential and sensitive information professionally and discreetly.
• Proficiency with basic computer applications, including Microsoft Office, Google Workspace, and work management systems such as Slack, Jira, or similar platforms.
• Ability to travel between company buildings or work sites as needed.
• Must be at least 21 years of age, as required by applicable state regulations.
• Must successfully complete a pre-employment background check where permitted by law; willing to submit to a background check including a motor vehicle report.
• Must obtain and maintain licenses, permits, certifications, or registrations required by applicable laws and regulations.
• Valid, active state-issued driver's license and clean driving history are required.
• Must meet state and Motor Vehicle vision standards and comply with company safety and driving policies.
• Must be willing to work a flexible schedule; hours may vary based on business needs.
• Must be able to drive in the state territory using a company or personal vehicle as needed and stay overnight when needed for longer routes.

Nice To Haves

• Experience in a Lead, Keyholder, Supervisor, or similar related role.
• ServSafe Certification or Food Handler's Card, where applicable.
• Proficiency with data analysis, Google Apps, and Salesforce CRM.
• Reliable personal vehicle for marketing events; mileage reimbursement is covered at federal rates.

Responsibilities

• Safely transport customer orders along assigned routes and follow delivery instructions.
• Inspect vehicles before loading and departing for deliveries; safely load, transport, and unload products according to company procedures.
• Review deliveries with customers, confirm order accuracy, address immediate concerns, and collect payments accurately.
• Follow traffic laws, road safety requirements, state regulations, and company policies while driving and delivering.
• Document delivery information and customer interactions.
• Represent Wyld professionally at customer accounts, industry events, partnerships, and promotional activities.
• Build customer relationships through merchandising, account engagement, and consistent service.
• Educate customers, consumers, and budtenders about Wyld products, pricing, features, and differentiators, including leading budtender education sessions at dispensaries.
• Maintain knowledge of Wyld's company background, product portfolio, and current offerings.
• Communicate customer needs, account updates, field observations, marketplace feedback, competitive insights, and industry trends to Sales and appropriate colleagues.
• Maintain communication with the Sales Support Supervisor regarding customer feedback, account matters, and field activities.
• Record daily activities, customer feedback, and account information in the company CRM.
• Assist with fulfillment and inventory tasks, including picking and packing orders, labeling finished goods, staging outgoing orders, and moving bulk products.
• Support distribution operations, accurate inventory, and timely order fulfillment while following product-handling and documentation procedures.
• Complete administrative tasks, including daily CRM reporting, weekly mileage and expense reports, vehicle logs, promotional merchandise checkout records, and other internal documentation.
• Follow applicable state regulations, company policies, and internal procedures; communicate operational, customer, and compliance concerns to appropriate team members.
• Work at and travel between company facilities as required by scheduled shifts, responsibilities, and business needs.
• Perform additional duties as assigned based on business needs.

Benefits

• 11 paid holidays
• 120 hours of PTO
• 401(k)
• Fully paid health insurance
• Fully paid dental insurance
• Fully paid vision insurance
• Mileage reimbursement at federal rates
• Company-covered lodging and meals for overnight stays needed to support longer routes

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed