Logistics Support

WYLD • Portland, OR

10d • $26 - $31 • Onsite

About The Position

Logistics Support delivers Wyld products and partner brands safely and accurately while providing excellent customer service and representing the brand in the field. The role supports Sales by building positive customer relationships, providing product education, communicating account needs and market feedback, and ensuring a positive customer experience. It also assists with fulfillment, inventory, and other distribution activities as needed. The position requires strong communication, attention to detail, and flexibility to work varied schedules and across multiple facility locations based on business needs.

The role transports and delivers customer orders, inspects vehicles, manages product loading and unloading, confirms order accuracy with customers, and processes payments. It represents Wyld at customer accounts and events, educates customers and budtenders about products, supports Sales with account and market information, and records activity in the company CRM. Additional work includes picking and packing orders, labeling and staging products, maintaining inventory accuracy, completing administrative reports, following applicable regulations and company procedures, and traveling between facilities as required.

This is a full-time, non-exempt position in the Distribution department based in Northeast Portland, Oregon. It reports to the Logistics Manager. Compensation is $25.75–$31.05 per hour. Hours may vary with business needs, and the employee must be willing to work a flexible schedule. In-state driving is required, with overnight stays when needed for longer routes; the company covers lodging and meals. Mileage for use of a personal vehicle at marketing events is reimbursed at federal rates.

Requirements

• At least 1 year of delivery driver experience is preferred.
• Experience in a Lead, Keyholder, Supervisor, or similar related role is preferred.
• Proven experience working with a strong sense of urgency and attention to detail, in a team environment or independently.
• Strong communication skills, including the ability to lead peers and communicate across teams.
• Ability to work with urgency while maintaining accuracy in a fast-paced manufacturing environment.
• Ability to read, write, and communicate effectively in English.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to handle confidential and sensitive information professionally and discreetly.
• Proficiency with basic computer applications, including Microsoft Office, Google Workspace, and work management systems such as Slack, Jira, or similar platforms.
• Ability to travel between company buildings or work sites as needed.
• Reliable personal vehicle for marketing events; mileage reimbursement is covered at federal rates.
• Must be at least 21 years old, as required by applicable state regulations.
• Must successfully complete a pre-employment background check where permitted by law and be willing to submit to a background check, including a motor vehicle report.
• Must obtain and maintain licenses, permits, certifications, or registrations required by applicable laws and regulations.
• Valid, active state-issued driver's license and clean driving history and record.
• Must meet state and motor vehicle vision standards.
• Must comply with company safety and driving policies at all times.
• Must be willing to work a flexible schedule, as hours are likely to vary based on business needs.
• Must be willing to drive within the state using a company or personal vehicle as needed and stay overnight when necessary to support longer routes.

Nice To Haves

• At least 1 year of delivery driver experience.
• Experience in a Lead, Keyholder, Supervisor, or similar related role.
• Data analysis, Google Apps, and Salesforce CRM experience.
• ServSafe Certification or Food Handler's Card, where applicable.

Responsibilities

• Safely and accurately transport customer orders throughout the assigned territory, following established routes and delivery instructions.
• Inspect the vehicle before loading products and departing for deliveries.
• Load, transport, and unload products safely and securely according to company procedures.
• Review deliveries with customers, confirm order accuracy, and address immediate concerns.
• Process monetary transactions and collect payments accurately according to company procedures.
• Follow traffic laws, road safety requirements, state regulations, and internal policies while driving and delivering.
• Document delivery information and customer interactions.
• Represent Wyld professionally at customer accounts, industry events, partnerships, and promotional activities.
• Build customer relationships through merchandising, account engagement, and consistent service.
• Educate customers, consumers, and budtenders about Wyld products, pricing, features, and differentiators.
• Lead budtender education sessions at dispensaries and maintain knowledge of the company, product portfolio, and current offerings.
• Support Sales Account Managers and other Sales team members by communicating customer needs, account updates, and field observations.
• Gather and share marketplace feedback, competitive insights, and industry trends through appropriate channels.
• Communicate with the Sales Support Supervisor about customer feedback, account matters, and field activities.
• Record daily activities, customer feedback, and relevant account information in the company CRM.
• Assist with fulfillment and inventory tasks, including picking and packing orders, labeling finished goods, staging outgoing orders, and moving bulk products.
• Support distribution operations to maintain accurate inventory and timely order fulfillment.
• Follow established procedures for handling, documenting, and moving products.
• Complete administrative tasks, including daily CRM reporting, weekly mileage and expense reports, vehicle logs, promotional merchandise checkout records, and other internal documentation.
• Follow applicable state regulations, company policies, and internal procedures to ensure compliant field execution.
• Communicate relevant operational, customer, and compliance concerns to appropriate team members.
• Work at and travel between multiple company facilities as required by scheduled shifts, job responsibilities, and business needs.
• Perform additional duties and responsibilities as assigned based on business needs.

Benefits

• 11 paid holidays
• 120 hours of PTO
• 401(k)
• Fully paid health insurance
• Fully paid dental insurance
• Fully paid vision insurance
• Mileage reimbursement at federal rates
• Company-covered lodging and meals for overnight stays required to support longer routes

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed