Logistics Supervisor

Houston Food Bank•Houston, TX

1d•$55,120 - $68,900•Onsite

About The Position

The Logistics Supervisor is responsible for administering programs, policies, and procedures for the Logistics Department, including scheduling, routing, and assignments of drivers, and vehicles. This position will submit recommendations for the development of, and compliance with, logistics/transportation programs, policies, and procedures. The Logistics Supervisor plans directs and implements vehicle scheduling, allocation, dispatching, licensing, and communication functions in accordance with established policies. The Logistics Supervisor will also conduct continuous analyses of vehicle and driver assignments analyzing scheduling for possible efficiencies and consolidation. This position communicates and coordinates with material and service providers such as, but not limited to collision repair, fuel, maintenance, tires, fleet wash, etc. to ensure fleet meets all federal, state, and local regulations (i.e., Federal Motor Carrier Safety Administration (FMCSA), Department of Transportation (DOT)). Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

Requirements

High School Diploma from an accredited school or general education development (GED) certificate, Associates degree preferred
2+ years of supervisory/management experience
3+ years of experience in Logistics or a related field
Must obtain Texas Class A Commercial Driver’s License within 6 months in position
3 years of clean, clear, no violations Motor Vehicle Record (MVR) in a commercial vehicle
Must be able to pass the Department of Transportation (DOT) Physical
Must have reliable transportation, a valid driver’s license, and insurance
Knowledge of motor vehicle operations, traffic rules, DOT regulations, and maintenance of motor vehicles
Knowledge of tracking and dispatch software (i.e., Samsara)
Ability to learn new software systems, smartphones, and driver apps
Proficient in Microsoft Office Suite, including but not limited to Excel, Word, PowerPoint, and Outlook
Excellent verbal and written communication skills
Ability to operate a liftgate
Ability to operate a manual and electric pallet jack
Ability to maintain records of materials, supplies, time, and work performed
Ability to accurately prepare and maintain files, reports, and records
Ability to exercise sound judgment in making critical decisions
Strong customer service skills and willingness to assist others
Ability to work with a diverse population
Ability to work on and adapt to multiple tasks with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment
Able to work cooperatively and coordinate well with other departments, partners, and neighbors
Strong time-management skills, self-starter, self-motivated
Strong problem-solving abilities
Strong organizational skills
Ability to work independently with minimum supervision
Carries out responsibilities in accordance with FMCSA, DOT, federal, state, and local regulations, and HFB policies.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Is legally able to work in the United States.

Nice To Haves

Associates degree preferred

Responsibilities

Serves as a point of contact for all assigned staff within the logistics department.
Works with leadership staff to develop, implement, and enforce policies, processes, and objectives, including administering corrective actions.
Monitors the Logistics operations to ensure drivers comply with the company rules, safety procedures, government regulations, and evaluations.
Holds all professional drivers, within the logistics department, accountable for their responsibilities and desired outcomes.
Investigates, verifies and resolves customer complaints.
Supervises material and service providers who perform repairs and maintain company vehicles.
Conducts periodic yard checks of all properties where company equipment is staged/stored.
Reviews and analyzes reports, such as Driver Trip Reports, Metrics, etc. for trends and recommends changes.
Utilizes all available software for trends and makes recommendations based on data collected.
Supervises dispatching routes for incoming donations, backhauls, line hauls, and deliveries to customers and coordinates the day-to-day department routing with the Logistics Router.
Organizes and facilitates weekly huddles with Lead Drivers and schedules quarterly meetings.
Ensures Lead Drivers hold daily huddles before the start of every shift.
Ensures logs are kept of attendance huddle topics.
Conducts staff performance reviews and addresses all disciplinary actions in a timely manner.
Conducts driver training in accordance with DOT and Houston Food Bank (HFB) regulations and maintains training files for records.
Maintains fleet maintenance files in accordance with DOT and HFB regulations.
Promotes staff development within the logistics department.
Supports other areas (i.e., Warehouse) by being cross-trained to ensure business continuity, including working Saturdays, as needed.
Manages one (1) or more direct reports by providing guidance and/or oversight to employees and/or contractors.
Develops and maintains roles, responsibilities, and expectations.
Practices performance management in support of employee development, and perform administrative duties associated with being a people manager.
Responsibilities include interviewing, planning, assigning, directing work, and resolving problems.
Responsibilities also include sponsoring and participating in and/or supporting project teams sponsored by other management team members.