Logistics Analyst Specialist

LG Chem • Ravenna, OH

38d • Onsite

About The Position

LG Chem Ohio Petrochemical, Inc. (LGCOP) is seeking a detail-oriented and customer-focused Logistics Specialist to support customer order fulfillment, logistics coordination, and inventory management activities at our ABS Compounding Facility in Ravenna, Ohio. Reporting to the Logistics Manager, this position serves as a critical link between customers, Sales, Production, Quality, warehouse partners, and transportation providers. The Logistics Specialist is responsible for managing customer orders from receipt through delivery and invoicing, while ensuring accurate system transactions, timely shipment execution, and exceptional customer service. The ideal candidate thrives in a fast-paced manufacturing environment, possesses strong communication and organizational skills, and has experience coordinating logistics activities within a production facility.

Requirements

• Minimum of three (3) years of experience in logistics, customer order management, transportation coordination, supply chain operations, or a related field.
• Experience supporting customer orders from order entry through shipment and invoicing.
• Experience working with transportation providers, warehouses, and third-party logistics partners.
• Familiarity with inventory management and order fulfillment processes.
• Must be authorized to work in the United States.

Nice To Haves

• Experience preparing and managing export documentation is preferred.
• Experience in a manufacturing environment is preferred.
• SAP experience is strongly preferred.
• Forklift certification is preferred but not required.
• Lean Manufacturing or Lean Six Sigma knowledge is a plus.

Responsibilities

• Receive and process customer purchase orders.
• Enter and maintain customer orders within the ERP system.
• Manage customer orders throughout the order-to-delivery cycle.
• Process transactions related to order management, shipping, inventory, and invoicing.
• Plan, track, and monitor sales orders based on customer requirements and business priorities.
• Coordinate LTL and FTL transportation providers to ensure timely pickups and deliveries.
• Communicate with customers regarding order status, shipment schedules, delivery changes, and billing inquiries.
• Partner with Sales, Production, Quality, and warehouse teams to resolve order issues and ensure customer satisfaction.
• Monitor shipment status and provide customers with estimated delivery information.
• Verify inventory availability with warehouse and third-party logistics (3PL) providers.
• Coordinate order fulfillment and shipment processing activities with 3PL partners.
• Review transportation and logistics invoices for accuracy and approval.
• Process shipping and logistics-related invoicing activities.
• Prepare export documentation for international shipments, including certificates of origin, commercial invoices, shipping instructions, and related documentation.
• Support continuous improvement initiatives and process enhancements.
• Perform other duties as assigned.

Benefits

• Opportunity to work in a collaborative manufacturing environment where customer service, operational excellence, and teamwork are highly valued.
• Opportunity to interact with customers.
• Support critical business operations.
• Contribute directly to the success of our supply chain and logistics activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level