Logistics Specialist - Second Shift

HTL•Charlotte, NC

7d•Onsite

About The Position

HTL is looking for a Logistics Coordinator to join our growing team, working the second shift. The Logistics Coordinator plays a critical role in keeping shipments moving with precision, speed, and accountability. This is a role for someone who thrives in the details, communicates clearly, and takes ownership from pickup to delivery. As an individual contributor, the Logistics Coordinator manages daily shipment execution across both FTL and LTL modes, ensuring on-time delivery, SLA compliance, and strong customer service. This second-shift role provides critical afternoon and evening coverage, helping ensure customers and shipments are supported throughout the transportation day. This position will be based in Charlotte, North Carolina, reporting to the Director of Operations, Freight Services. Candidates must have legal authorization to work in the United States.

Requirements

Experience in transportation/logistics, with LTL exposure preferred
Strong attention to detail and a high standard for accuracy
Clear, professional communication across phone, email, and internal platforms
Comfort working in fast-paced environments with shifting priorities
Proficiency in MS Office and ability to learn new systems quickly
A team-first mindset with the ability to work independently when needed
Availability to work the 12:00 PM–9:00 PM schedule

Nice To Haves

Bachelor’s Degree preferred (Business Administration, Logistics, Supply Chain, or related field)
Customer service experience

Responsibilities

Coordinate LTL and FTL shipments from quote to delivery, ensuring every load is covered with the right carrier, equipment, and service level
Build and deliver competitive rate quotes aligned with customer needs and company objectives
Enter and manage shipment data in our TMS with accuracy and speed
Prepare and review shipping documentation, including pre-claim materials
Track and trace shipments, proactively communicating updates and resolving issues before they escalate
Partner with internal teams and customers to deliver a consistent, high-quality experience
Provide reliable afternoon and evening coverage as shipments move through pickup, transit, and delivery