Logistics Specialist - Brokerage

Forward Air•Groveport, OH

3d•Onsite

About The Position

Forward Air is looking for a Solutions Oriented Logistic Specialist. The Logistic Specialist will be responsible for managing new and existing accounts, rate negotiation with the ability to build long term business relationships. They will use exceptional customer service and problem solving skills to manage all the customers’ needs and expectations. This person will be a key member of the team, reporting to the Logistics Manager. The position is responsible for effectively and efficiently finding, developing, improving and utilizing service focused methods for moving and protecting the profitability of the operations.

Requirements

Freight brokerage experience required
Ability to negotiate with carriers
Excellent problem solving skills
Customer service experience
Ability to work with all levels - Operations and/or sales
Ability to develop long-term business relationships
Excellent Computer skills
Excellent written and verbal communication skills
Knowledge of major cities/airport locations in the continental US
Willing to work Saturdays
Must be 18 or older

Nice To Haves

Some college coursework is preferred, but not required
Forklift and general freight handling knowledge is a plus
General computer skills - Microsoft Office, Outlook, AS400

Responsibilities

Managing new and existing accounts
Rate negotiation
Building long term business relationships
Managing all customer needs and expectations using exceptional customer service and problem solving skills
Effectively and efficiently finding, developing, improving and utilizing service focused methods for moving and protecting the profitability of the operations
Other duties as assigned