Logistics & Sales Coordinator

Singer Equipment Company Talent Acquisition•Miramar, FL

About The Position

The Logistics & Sales Coordinator provides coordinated logistics, sales, and administrative support to ensure accurate order processing, responsive customer service, and timely delivery of products and equipment. The role serves as a central point of communication among customers, sales representatives, warehouse personnel, freight carriers, vendors, and internal departments. It coordinates shipments and deliveries, supports order processing and sales activities, responds to customer inquiries, resolves order and delivery issues, maintains documentation and records, and provides general administrative support.

Requirements

High school diploma or GED.
Two or more years of related experience in logistics, sales support, customer service, administration, foodservice, construction, or a comparable environment.
Experience with order entry, shipping, receiving, inventory control, delivery coordination, and administrative recordkeeping.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.
Valid driver’s license.
Excellent customer service, verbal communication, written communication, and interpersonal skills.
Strong organizational skills and the ability to manage multiple priorities, deadlines, and changing operational needs.
High attention to detail and commitment to accurate order, inventory, and documentation records.
Ability to work effectively across sales, logistics, and administrative functions.
Sound judgment, initiative, follow-through, and problem-solving skills.
Ability to learn and use company systems, procedures, and wireless warehouse technology proficiently.
Professional demeanor and ability to handle customer and internal information appropriately.

Nice To Haves

English/Spanish bilingual.

Responsibilities

Coordinate incoming and outgoing shipments, freight deliveries, internal transfers, job-site deliveries, and replacements.
Track shipments and monitor open orders; communicate delivery status, delays, shortages, and exceptions to project and account managers.
Coordinate freight-truck receiving with carriers, warehouse personnel, and internal delivery teams.
Prepare and maintain receiving paperwork, return documentation, damage reports, and company credit requests in accordance with established procedures.
Coordinate local deliveries when required and ensure equipment is delivered safely, accurately, and professionally.
Support the sales team by coordinating orders, confirming product availability, and assisting with order-related requests.
Assist with estimating and enter, update, and review quotes with the sales team.
Respond to customer inquiries about orders, shipments, deliveries, returns, and product availability.
Communicate order status, backorders, substitutions, delivery schedules, and changes to customers and internal teams.
Assist with resolving order discrepancies, delivery issues, damaged goods, and return or credit requests, and coordinate service calls.
Provide general administrative support for logistics and sales.
Perform timely and accurate data entry in the ERP and other company systems.
Prepare routine reports, spreadsheets, order summaries, and status updates for management and internal teams.
Support office coverage and perform other related duties as assigned.