Logistics Risk Specialist

GardaWorld•Richardson, TX

About The Position

The Logistics Risk Specialist works within the Garda Security Operations Center (SOC), which is collectively responsible for the 24/7/365 safety and security of transportation logistics across the United States. The role involves monitoring CCTV systems, reviewing and escalating vehicle alarm events, overseeing logistics compliance, mitigating logistics risk, and responding in real time to security incidents. The specialist monitors live CCTV feeds from U.S. facilities and vehicles, identifies security incidents and transportation risks, coordinates with transportation crews and branch management to resolve exceptions, and escalates incidents according to established protocols. The role also includes documenting incidents and responses, maintaining records for management review and regulatory compliance, participating in business continuity planning and after-action reviews, conducting root cause analysis, and assisting with analysis of transportation security and compliance KPIs.

Requirements

High school diploma required.
A minimum of 1–2 years of experience in physical security, a Security Operations Center, logistics monitoring, or security systems.
Excellent communication skills for coordinating with local teams and senior management.
Experience with supply chain risk management and logistics security.
Analytical problem-solving ability, using data to address complex issues.
Ability to work in a fast-paced environment and remain organized.
Ability to set priorities and meet established deadlines.
Experience using enterprise applications such as case management systems, fleet management systems, Excel, and the O365 Suite.
Must meet the company's hiring criteria; extensive pre-employment background checks are required. Drug tests and other testing may be required.

Nice To Haves

Bachelor's degree or a comparable combination of education and work experience.

Responsibilities

Monitor live CCTV feeds from U.S. facilities and vehicles using monitoring tools.
Detect and assess security incidents, including unauthorized access and suspicious activities.
Monitor transportation risk behaviors, including driver safety exceptions, route deviations or anomalies, and cargo security.
Coordinate transportation crews and branch management to resolve transportation exceptions.
Escalate incidents as needed and determine appropriate actions based on alarm severity and established protocols.
Ensure security equipment and systems function properly, and promptly report maintenance and repair needs.
Coordinate with logistics teams and other stakeholders to align SOC programs with operations.
Document security incidents, response actions, and outcomes by aggregating information and preparing initial reports.
Maintain accurate records for management review and regulatory compliance.
Participate in business continuity planning for disruptive events and after-action reviews to refine standard operating procedures and apply lessons learned.
Conduct root cause analysis for significant incidents to identify areas for improvement.
Assist in analyzing KPIs related to transportation security and compliance requirements.