Logistics Operations Specialist

Boston Scientific•Georgetown, MA

10h•$62,800 - $119,300

About The Position

At Boston Scientific, the Logistics Operations Specialist is a dynamic role responsible for managing daily order requests through a shared mailbox, coordinating shipping and receiving activities, and preparing monthly operational reports. This role serves as a key operational resource across multiple departments, ensuring timely order fulfillment, accurate documentation, and effective communication with internal stakeholders. The position also supports workflow efficiency, reporting accuracy, and cross-functional coordination to meet business and customer needs.

Requirements

Bachelor’s degree; equivalent experience considered
Minimum of 3 years of experience in logistics, shipping, or distribution, preferably within medical devices or another regulated industry
Ability to manage multiple priorities in a fast-paced environment with minimal supervision.
Highly organized, detail-oriented, and customer-focused
Strong written and verbal communication skills with the ability to influence and collaborate across functions.
Strong analytical and problem-solving skills with demonstrated experience interpreting data and developing actionable recommendations.
Intermediate to advanced proficiency in Microsoft Excel; experience with reporting, dashboards, and data visualization tools preferred.
Working knowledge of logistics and inventory management systems and applications preferred

Responsibilities

Manage shared mailbox, ensuring timely, professional, and accurate responses to business requestors’ inquiries and translating into order fulfillment
Coordinate the receipt and delivery of materials across assigned locations.
Collaborate with business requestors on order substitutions and replacements, when applicable.
Ensure all shipments are packaged, labeled, and documented in accordance with work instructions including compliance with Global Trade requirements for international shipments.
Process and maintain receiving documentation to ensure complete and auditable records.
Support inventory control activities, including cycle counts and issue resolution.
Maintain a clean, safe, and organized work environment in accordance with company policies and quality standards.
Develop, maintain, and communicate reporting on key operational metrics and performance indicators, including: Order request volume, Product distribution and return activity, Scrap rates and sterile-sourced product utilization, Cost center demand and utilization trends
Analyze data to identify trends, risks, and opportunities for process optimization.
Contribute to metrics dashboards and reports for leadership and cross-functional stakeholders.
Co-facilitate daily team scrums, helping to prioritize work and align team activities with business needs and strategic priorities
Travel as needed to support large internal events and serve as the on-site logistics lead, including: National Sales Meeting (NSM), National Training Conference (NTC)
Collaborate with Sales Training, Marketing and R&D teams to support special shipping projects.
Establish realistic timelines, coordinate resources, and ensure accurate, on-time delivery of materials for projects and events.
Continuously partner with the Quincy Distribution Center to collect scrap and NFHU (Not For Human Use) products for training and educational programs.
Identify and support approved process improvement initiatives and measure the effectiveness of implemented solutions.