Logistics Location Manager III

TopHat Logistical Solutions•Louisville, KY

11d

About The Position

The Location Manager manages the daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office and works to promote achievement of TopHAT Logistical Solutions, LLC’s long-term goals. TopHAT Logistical Solutions, a division of Atlas Logistics, provides white-glove final-mile dedicated delivery services across the United States and Canada. The role includes routing and dispatching delivery teams, overseeing daily operations and safety, handling billing and claims, managing P&L budgets, and reviewing operating data and performance. The manager recruits and maintains a roster of high-performing independent contract carrier teams and builds effective relationships with customers, clients, staff, and other organizations. This is a full-time position of 40 hours per week, scheduled 6:00 a.m. to 2:00 p.m., Tuesday through Saturday. Possible overtime may occur during peak season.

Requirements

Associate degree in a related field.
Two to four years of job-related experience and/or a combination of education and experience.
Effective problem-solving skills.
Effective oral and written communication skills.
Ability to establish and maintain effective working relationships with employees, clients, and outside organizations.

Nice To Haves

Bachelor’s degree.
Experience in logistics or in-home delivery.
Experience with NetSuite, P&L, or DOT regulations.

Responsibilities

Route daily delivery routes in Dispatch Track for each delivery team.
Dispatch five or more in-home delivery teams across multiple stops.
Complete weekly billing and claims forms and submit them through NetSuite.
Manage P&L budgeting responsibilities.
Collect operational data daily and weekly and assess performance reports.
Recruit and maintain a roster of high-performing independent contract carrier delivery teams.
Conduct daily stand-up chats with teams before load out.
Supervise load out daily to ensure product quality assurance is conducted.
Ride along on local routes to help ensure customer satisfaction with carrier teams.
Ensure daily truck inspections and safety measures are completed.
Build relationships and establish effective communication with customers, clients, staff, and outside organizations to support continued and expanding operating improvements.
Perform other duties as assigned.