Logistics Drayage Mgmt. Staff
About The Position
This is a 1-year contract, on-site position for a Logistics Drayage Management Staff member. The role involves monitoring and managing the drayage process for shipment movement, including receiving arrival notices, handling ISF information, creating delivery orders, and managing empty container returns. The position requires managing relationships with drayage carriers, communicating in emergencies, and finding alternative carriers when capacity is limited. Daily container delivery schedules are to be shared with carriers. The role also involves analyzing and tracking LSPs, monitoring customer service goals, and finding solutions for pre-pull yards. Monthly reporting on Key Performance Indicators (KPIs) for drayage deliveries is required, along with checking and sharing delivery status with customers. Documenting corrective actions and performing ad-hoc reporting are also part of the duties.
Requirements
- Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry
- Excellent project and people management skills
- Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
- Ability to manage within goals by considering in time, budget and business objectives
- Analytical/focused/data-driven coupled with creative problem solving
- Strong cross-functional teamwork, collaboration, interpersonal, with excellent written and verbal skills.
- Advanced proficiency in MS Office Suite and other applications (especially Advanced Excel)
- Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
- Ability to travel up to 20% in domestic and international
Responsibilities
- Monitor and manage the drayage process of shipment movement (receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery(work) order, empty container return)
- Manage relationships with selected drayage carriers and make urgent communication in case of emergency
- Search plan B drayage carriers in case of lack of capacities
- Share with daily container delivery schedules with drayage carriers
- Analyze, create, edit, track and trace select LSPs such as drayage carriers, rail companies, rail terminals
- Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness
- In case to use pre-pull yard, find the best solutions in time
- Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
- Checking the delivery status and share with customers
- Document corrective actions and improvement plans properly, and verify plan's effectiveness.
- Perform ad-hoc reporting, as required.
- Perform other job related duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
