Logistics Dispatcher

Burns Group•Columbus, MS

2d•Onsite

About The Position

The Logistics Dispatcher exists to plan, coordinate, and control daily logistics operations so trucks, drivers, and equipment move safely, legally, and efficiently in support of Burns Logistics projects. This role functions as the operational command center for logistics execution—owning daily dispatch performance while ensuring that all load activity is accurately captured, documented, and reconciled to support payroll and billing workflows. Success in this role means: Haul plans are accurate and executed reliably Drivers are supported and informed Disruptions are managed early Ticket and dispatch data are clean, complete, and trustworthy

Responsibilities

Operational Control & Execution – Build for More
Own daily dispatch execution for assigned hauling operations
Build and release accurate daily haul plans prior to start of operations
Maintain control throughout the day, adjusting for weather, breakdowns, jobsite delays, or staffing gaps
Balance productivity, safety, and customer commitments in all dispatch decisions
Set clear expectations for drivers at the start of each shift
Protect the Burns Logistics brand through disciplined, reliable execution
Planning & Coordination – Own It
Build daily haul plans aligned with job priorities, permits, and fleet availability
Confirm driver readiness, truck availability, and jobsite requirements before dispatch
Anticipate constraints and proactively adjust plans to prevent delays or missed loads
Coordinate with Operations Managers, Project Teams, and customers on sequencing and priorities
Ensure drivers understand routes, schedules, and expectations before rolling
Production & Efficiency – Raise the Bar
Monitor load progress, cycle times, and truck utilization throughout the day
Minimize idle time, deadhead miles, and unplanned downtime
Maximize loads per truck within safety and legal limits
Identify inefficiencies and communicate improvement opportunities
Support consistent, predictable daily production outcomes
Communication
Maintain clear, consistent communication with drivers throughout the shift
Provide timely updates to Operations leadership on production, delays, and issues
Communicate plan changes quickly and accurately
Escalate problems early with context and proposed solutions
Documentation, Ticketing & Reconciliation Support
Accurately input load and ticket data into dispatch systems in real time
Ensure all loads, delays, and exceptions are documented completely and correctly
Review haul tickets daily for completeness, accuracy, and alignment with dispatch records
Reconcile tickets against dispatch logs to identify:
Missing tickets
Duplicate entries
Load count discrepancies
Incorrect job or location data
Flag and communicate discrepancies quickly to drivers, dispatch, or operations
Support same-day or next-day ticket reconciliation to maintain data integrity
Maintain organized ticket records for traceability, audits, and reporting
Logistics Administrative Support
Support the Logistics Administrator in maintaining clean and organized load documentation
Assist with tracking and organizing ticket flow across multiple jobs and customers
Help maintain standardized processes for ticket handling and system usage
Support data cleanup and system accuracy within dispatch platforms
Contribute to improving dispatch and reconciliation workflows
Compliance & Data Integrity Support
Ensure dispatch and ticket records align with company, job, and DOT requirements
Support documentation readiness for audits, payroll verification, and billing validation
Identify and elevate documentation gaps that could impact financial or operational accuracy
Follow established processes for recordkeeping and system usage