About The Position

Mercier Consultancy Group is seeking a dedicated French Speaking Logistics & Delivery Advisor to join their client's operations in Sofia, Bulgaria. This role is ideal for a supply chain enthusiast looking to enhance operational efficiency in a dynamic, international logistics setting.

Requirements

  • Native or fluent French (spoken and written) is mandatory.
  • Valid EU passport required.
  • Previous experience in the Logistics & Supply Chain industry is highly preferred.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Excellent communication skills.
  • Professional proficiency in English.
  • Willingness to relocate on-site to Sofia, Bulgaria.

Responsibilities

  • Serve as the main contact for French-speaking clients concerning complex logistics and delivery inquiries.
  • Manage supply chain documentation for smooth cross-border shipments and on-time deliveries.
  • Resolve delivery issues by liaising with internal warehouse teams and external logistics partners.
  • Utilize real-time tracking to anticipate and mitigate transit delays.
  • Ensure high customer satisfaction through clear updates and accurate logistics information.
  • Collaborate with international departments to refine supply chain processes and service quality.
  • Report on delivery performance to management to aid in logistics network improvement.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus
  • Career development opportunities within the Logistics & Supply Chain sector.
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