About The Position

Mercier Consultancy Group is seeking a motivated professional for a French Speaking Content Moderator position in Bulgaria within the dynamic social media industry. This role is essential in maintaining the integrity and safety of online social platforms, making it an excellent opportunity for those looking to excel in one of the most exciting French-speaking jobs available today.

Requirements

  • Native or fluent French (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory for employment in Bulgaria).
  • Strong proficiency in English to communicate within our diverse, international office environment.
  • A keen eye for detail and the ability to maintain objectivity in a fast-paced social media environment.
  • Professional demeanor and a commitment to maintaining platform safety and community standards.

Nice To Haves

  • Previous experience in moderation or customer service is considered an advantage.

Responsibilities

  • Monitor and review user-generated content on social media platforms to ensure compliance with community guidelines.
  • Analyze and flag content that violates safety policies, including hate speech, harassment, and sensitive material.
  • Maintain a high standard of accuracy while processing large volumes of daily content reports.
  • Stay updated on the evolving trends and safety policies within the global social media landscape.
  • Collaborate with international teams to share insights and improve moderation workflows.
  • Ensure an optimal user experience by fostering a safe and constructive digital community environment.
  • Report technical issues or potential policy gaps to senior management to improve platform safety.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training on all internal social media moderation systems.
  • Comprehensive Health Insurance and wellness benefits.
  • Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to Sofia.
  • Monthly Performance Bonus linked to productivity and quality metrics.
  • A vibrant, multicultural working environment in the heart of Sofia.
  • career development paths within the company.
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