Russian Speaking Content Moderator - Work In Sofia, Bulgaria

Mercier Consultancy Group

1d•Onsite

About The Position

Mercier Consultancy Group is seeking a Russian Speaking Content Moderator for a Supercell Games Account position in Bulgaria. This role involves ensuring a safe and engaging environment for millions of players within the fast-paced Gaming & Esports sector. The position offers an opportunity to immerse oneself in the industry and build a career through one of the premier Russian-speaking job opportunities.

Requirements

Native or fluent Russian (spoken and written) is mandatory for this role.
Valid EU passport (mandatory for employment in Bulgaria).
Genuine passion for the Gaming & Esports industry and familiarity with Supercell titles.
Strong analytical skills with the ability to exercise sound judgment in a fast-paced environment.
Excellent communication skills in English to ensure seamless reporting within our international team.

Responsibilities

Monitor and moderate in-game content and user-generated posts to ensure compliance with Supercell community standards.
Maintain a high-quality gaming environment by identifying and mitigating inappropriate behavior within the Russian-speaking player community.
Analyze complex player interactions and escalations specific to the Gaming & Esports ecosystem.
Collaborate with cross-functional teams to refine moderation workflows and improve overall platform safety.
Provide insightful feedback on user trends to enhance the player experience for the Supercell Games portfolio.
Stay updated with the latest trends and terminology in the global Gaming & Esports industry to better serve our players.
Uphold the integrity of the platform while providing prompt and professional responses to player concerns.