About The Position

Mercier Consultancy Group is seeking a Dutch Speaking Logistics & Delivery Advisor for a position in Sofia, Bulgaria. This role is for individuals aiming to build a career in the Logistics & Supply Chain industry while experiencing the expat lifestyle in Sofia. The position involves managing communication with Dutch-speaking clients, coordinating with international partners, resolving delivery issues, and utilizing logistics software.

Requirements

  • Native or fluent Dutch (spoken and written).
  • Valid EU passport (mandatory).
  • Strong proficiency in English for international communication.
  • Previous experience in logistics, supply chain, or client-facing support roles is highly preferred.
  • Excellent analytical skills and the ability to solve complex delivery problems.
  • A proactive mindset, perfect for those seeking competitive Dutch-speaking jobs abroad.

Responsibilities

  • Manage end-to-end communication for Dutch-speaking clients regarding complex Logistics & Supply Chain inquiries.
  • Coordinate with international warehouses and transport partners to ensure seamless delivery schedules.
  • Proactively resolve delivery discrepancies, tracking issues, and supply chain bottlenecks.
  • Maintain high levels of service excellence, ensuring customer satisfaction in every interaction.
  • Utilize specialized logistics software to update shipment status and provide real-time tracking accuracy.
  • Collaborate with internal departments to optimize delivery routes and enhance global supply chain efficiency.
  • Provide insightful feedback to stakeholders to continuously improve logistics processes.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training.
  • Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel) to support your move to Bulgaria.
  • Monthly Performance Bonus linked to efficiency and service quality.
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