About The Position

The Logistics Coordinator supports warehousing and distribution operations by processing customer orders, maintaining accurate operational and inventory records, coordinating receiving and shipping documentation, and providing customer and vendor support. The role serves as a liaison among warehouse staff, customers, the office, and transportation vendors, while ensuring timely reporting and billing and compliance with applicable procedures and regulations. The position also involves tracing orders, maintaining damage and backorder records, rating domestic transportation bills, and assisting with miscellaneous projects, filing, and research. This opportunity does not sponsor work visas and does not provide relocation assistance.

Requirements

  • Good computer skills, such as proficiency with MS Excel and MS Word.
  • Fluent in English.
  • Six months to one year of related experience and/or training, or an equivalent combination of education and experience.
  • Excellent organizational and time-management skills.
  • Professional manner.
  • Positive, helpful attitude.
  • Effective interpersonal skills, including listening, comprehension, clear and concise communication, and the ability to obtain positive results.

Nice To Haves

  • Understanding of transportation processes across all models.

Responsibilities

  • Process and input customer orders and distribution accounts daily.
  • Provide accurate and timely daily operational reports.
  • Generate paperwork and information required for customer work orders; check orders for special requests and post inventory records.
  • Enter data accurately and promptly for receiving, order allocation, shipping, and inventory management.
  • Rate domestic transportation bills.
  • Trace orders as needed and notify customers of activity concerning their orders.
  • Ensure accurate and timely billing for clients and vendors.
  • Maintain damage records and backorder logs.
  • Provide warehouse staff with documents and information needed to receive and ship orders.
  • Liaise between the warehouse and customers on account administration, and between the office and customers regarding invoicing and credit information.
  • Maintain strong relationships with vendors, including trucking companies.
  • Support miscellaneous projects, filing, and research.
  • Comply with internal policies and procedures, including Operational Process Standards (OPS), as well as external government regulations and customer policies and requirements.
  • Escalate problems to management when necessary.

Benefits

  • Paid vacation, holiday, and sick time.
  • Medical health plan.
  • Life insurance.
  • Employee Stock Purchase Plan.
  • Training and Personnel Development Program.
  • Growth opportunities within the company.
  • Employee Referral Program Bonus.
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