Logistics Coordinator

Southern Polymer•Atlanta, GA

1d•Onsite

About The Position

Process customer inquiries and correspondence on all orders, complaints, deliveries, terms, order changes, service and related matters. Acknowledge orders and advises customers of order changes. Coordinate with customers, purchasing, warehouse and transport to fill resale and brokered material orders. This role involves requesting and negotiating rates for bulk truck, truckload, and less than truck load shipments, scheduling shipments with carriers and warehouses, reviewing sales analysis reports for missing invoices, tracking freight spending, verifying freight invoices, and establishing new freight carriers and warehouse locations. The position also entails daily tracking of en-route and stationary railcars, contacting rail companies about issues, calculating and reporting demurrage, and reporting delays to account managers and CSRs. Further responsibilities include daily and weekly reporting on railcars, conducting bi-monthly railcar meetings, compiling market data, requesting compliance paperwork, creating and updating Technical Data Sheets and Material Safety Data Sheets, and serving as back-up to Customer Service Representatives. International logistics duties include coordinating import and export shipments and processing related documentation.

Requirements

Excellent communication skills, self-motivated, self-starter, sense of urgency, and well-organized.
Demonstrated ability to build strong relationships at various levels.
Skilled in the use of basic computer software, including word-processing and spreadsheets.
Strong negotiation skills
2-3 years Customer Service, Transportation or Materials Management experience.
Ability to perform multiple tasks.
Support other administrative tasks as needed by management.
Associates Degree in Business Administration, or related field

Nice To Haves

Bilingual English/Spanish; fluent in both languages is a plus
Bachelor’s Degree a plus.

Responsibilities

Request and negotiate rates for bulk truck (B/T), truckload (T/L), and less than truck load (LTL) shipments.
Schedule shipments with carriers and warehouses for bulk truck and truckload shipments, including carrier availability and load times.
Review sales analysis report to determine missing invoices. Follow up with carriers to obtain documentation.
Track freight spending and verify freight invoices. Consolidate carrier base and reduce overall freight expenses.
Establish new freight carriers and warehouse locations as needed.
Daily tracking of en-route and stationary railcars for all SPI business.
Contact rail companies about issues, notifying account manager, and working with both to resolve issues.
Calculate, evaluate and report demurrage for all SPI business.
Report directly to account managers and CSRs about delays in railcar shipments.
Daily tracking of railcar demurrage.
Daily reporting on released railcars for demurrage invoicing.
Weekly reporting to commercial group of idle railcars.
Conduct bi-monthly railcar meetings for updates and actions to move idle cars to released status.
Compile market data for monthly market presentations
Request compliance paperwork from producers as needed by customers
Create and update Technical Data Sheets (TDS) and Material Safety Data Sheets (MSDS)
Serve as back-up to Customer Service Representatives as needed.
Coordinate import and export shipments.
Process and submit documentation pertaining to OBL, AES filings, and customs.