Logistics Coordinator

ACERTUS•Houston, TX

12d•Onsite

About The Position

As a Logistics Coordinator, you will coordinate, plan, and execute dispatch operations to ensure maximum efficiency and effectiveness of driver personnel within our nationwide fleet logistics service line.

Requirements

High school diploma or equivalent.
Proven experience in dispatch and logistics, preferably within the transportation or logistics industry.
Minimum 2 years’ experience with Windows computer system and Microsoft Office Programs (Word, Excel, Outlook, etc.).
Great Oral and written communication skills.
Decision-making and problem-solving skills.
Ability to prioritize work according to deadlines and client expectations.
Excellent time management and attention to detail
Strong logistic and geographic skill set.
High School Diploma or GED.
Regular attendance is a necessary and essential function.

Nice To Haves

Prior experience working with transportation software is a plus.
Personal responsibility to manage change.

Responsibilities

Motivate a staff of professional drivers and other dispatch/operations personnel.
Evaluate incoming pick-up and delivery requests and determine driver assignments.
Analyze client orders and available driving personnel to plan and execute within client needs and expectations.
Maintain and update information in internal systems to ensure proper communication with both internal and external customers.
Communicate with personnel or customers to estimate time of delivery or pickups.
Coordinate with driving personnel to ensure customer satisfaction.
Analyze reports on a daily basis and identify areas of improved efficiency.
Develop action plans with driving personnel to reduce service failure.
Ensure compliance with all FMCSR, State and Local regulations regarding dispatch operations and safe driving operations.
Ensures driver maintains and submits receipts for all services performed.
Must be comfortable working outside in all weather conditions.
Other duties as assigned.