Coordinator, Logistics

NEW ERA CAP LLC•Buffalo, NY

12d•$50,000 - $60,000•Onsite

About The Position

The role of the Coordinator, Logistics (Collaborations) is responsible for logistics and transportation activities supporting New Era and Brand Partner collaborations and initiatives. This role ensures seamless coordination among internal teams, manufacturing partners, international logistics providers, distribution facilities, brand partners, and retail customers to deliver products on time and in compliance with partner and customer requirements while supporting successful product launches and maintaining operational excellence. The ideal candidate has International Logistics experience. The Logistics and Distribution team oversees four functional groups within New Era: Logistics, Distribution, Logistics Integration, and Trade Compliance. We are responsible for managing all product movement from the time it leaves the factory until the time it is delivered to the end customer.

Requirements

Strong computer skills; Microsoft Word, Excel and PowerPoint and the ability to learn and utilize new systems
Ability to establish relationships and interact with various levels within the organization
Ability to manage multiple priorities, meet deadlines and efficiently prioritize workday to maximize productivity
Strong verbal and written communication skills with the ability to communicate effectively and professionally
Enthusiastic, proactive, and positive person who adapts to change and with urgency and persistence
Ability to be innovative and creative when handling difficult business challenges
Strong follow-up with attention to detail
Excellent ability to communicate, follow-up, and engage with outside partners to ensure proper procedures
Exercise sound independent judgement and ability to keep calm under pressure
Knowledge of shipping processes required
Must be able to lift and carry up to 10 lbs.
One (1) to Three (3) years of professional experience in logistics operations required
Bachelor's Degree in Supply Chain Management, Logistics or related field required
Demonstrated advanced level Excel required

Nice To Haves

knowledge of international freight preferred
Working knowledge of SAP preferred
Experience working with international freight forwarders and executing international freight movements highly preferred

Responsibilities

Coordinate logistics activities for co-branded and licensed product launches
Act as the primary logistics contact between internal stakeholders and external brand partners
Act as the primary logistics contact for brand partners
Monitor collaboration timelines to ensure key launch milestones are achieved
Provide frequent status updates regarding production, transportation, inventory readiness, and customer deliveries
Identify and mitigate potential supply chain disruptions that could impact collaborative launches. Work through inbound scheduling, carrier issues, delivery appointments, etc. proactively communicate delays and recommend/trouble shoot alternate solutions
Track global inbound shipments to ensure timely delivery to final destination and make real-time decisions to prioritize adjustments to the shipment as needed
Arrange domestic and international transportation of products
Coordinate carrier bookings, freight appointments, and delivery scheduling
Maintain shipping documentation, commercial invoices, packing lists, and customs paperwork
Ensure compliance with import/export regulations and trade requirements
Verify partner branding, labeling, packaging, and ticketing standards are met
Monitor shipment movement and proactively communicate delays
Identify opportunities to improve logistics processes supporting collaborative business models
Resolve chargeback, compliance, and delivery-related issues with customers
Collaborate with internal departments (Product Development, Sales, Sourcing, Planning, Customer Service, and Distribution teams) and external partners to support logistics processes; review orders, inbound & outbound transactions, resolve routing issues, proactively communicate delays and recommend/trouble shoot alternate solutions
Update customer routings in SAP and accurately communicate to carriers and forwarders (based on customer specific requirements)
Proactively conduct route-cause analysis with all internal and third party logistics partners of service level exceptions for customer orders and propose improvements/solutions
Keep all sensitive matters confidential
Other duties as assigned