Logistics Coordinator

Waste Resource Management•Houston, TX

22h•Onsite

About The Position

Waste Resource Management (WRM) is dedicated to environmental protection and delivering exceptional service, operating across Texas, Colorado, Florida, and Nevada through affiliated companies like SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc., which offer comprehensive solutions for liquid waste recycling and transportation. The Logistics Coordinator, under the direction of the Operations Manager, is responsible for coordinating and scheduling daily fleet operations to ensure efficient and timely delivery of service. This includes dispatching drivers and vehicles, communicating with drivers, customers, and operations staff, monitoring schedules and vehicle locations, resolving service issues, assisting with route optimization, and preparing basic operational reports using radio, phone, and computer systems. WRM values its employees, offering competitive pay, comprehensive benefits, career growth opportunities, and a supportive leadership that prioritizes safety, professionalism, and growth.

Requirements

3+ years of dispatch experience, preferably in waste management or transportation.
High school diploma or equivalent.
Detail-oriented with strong organizational and time-management skills.
Strong computer skills in Microsoft Office applications.
2+ years of customer service experience.
Strong understanding of transportation management systems (TMS) and routing software.
1+ year experience reporting financial or operational data to management.

Nice To Haves

Logistics/transportation training or certification is a plus.
Samsara or Roadnet routing software preferred.

Responsibilities

Coordinate daily dispatch operations across multiple states using routing and dispatch software to ensure timely service delivery.
Communicate assignments and real-time updates to drivers, supervisors, and field inspectors via phone, radio, and digital systems.
Plan and optimize daily routes and work orders to improve efficiency and meet customer service requirements.
Manage high-volume customer calls, scheduling services and resolving inquiries in a fast-paced environment.
Monitor driver and equipment locations to maximize productivity and maintain service schedules.
Maintain detailed records of dispatch activities, customer requests, and services performed.
Compile operational reports and analyze service data for management review and decision-making.
Enter and track mileage, routing data, and service information in spreadsheets and databases.
Process accounts payable invoices and verify third-party billing accuracy using accounting software.
Review customer accounts and maintain accurate financial and operational records.
Ensure compliance with Federal Motor Carrier Safety Administration (FMCSA) and U.S. Department of Transportation (DOT) regulations, including monitoring driver qualifications and Hours of Service documentation.
Monitor driver safety performance and partner with management to address compliance or performance concerns.
Coordinate with management to resolve regulatory issues and ensure safe, legal fleet operations.
Perform administrative tasks and support special operational projects as needed.

Benefits

Competitive Hourly Pay: Market-based pay with annual performance reviews and pay increase based on company and individual performance.
Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage.
401(k) with 5% company match.
Career Growth: Training programs and advancement opportunities in wastewater operations and environmental services.
Paid Time Off: Generous PTO policy accrues from day 1, floating and company paid holidays.
Additional Perks: Company-paid life and disability insurance, employee assistance program, and more.
Supportive Leadership: Leadership that values safety, professionalism and growth.

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