Logistics Clerk

RXO, Inc.•Belleville, MI

About The Position

As a Logistics Clerk at RXO, you will help keep operations running smoothly through accurate administrative and dispatch support. The role involves updating reports, processing customer orders, entering data, sorting and dispatching orders, and resolving or escalating issues. You will interact daily with UAW and leadership, support other departments as needed, and ensure dispatch boards meet customer standards.

Requirements

  • Mid-level computer skills, including experience with Microsoft Word, Excel, and Outlook.
  • Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends.
  • Ability to lift objects of various shapes, sizes, and weights.
  • Ability to bend, stoop, squat, twist, push, and pull.
  • Ability to stand, sit, or walk for long periods.
  • Ability to tolerate hot or cold warehouse environments.

Nice To Haves

  • Ability to speak, read fine print, and write in English, including reading, understanding, and interpreting safety rules, operating instructions, and procedural documents.
  • Ability to work independently in a fast-paced environment.
  • Proven experience building strong relationships with customers.
  • Excellent communication skills.
  • Critical thinking and ability to work well in a team environment.
  • Ability to manage relationships effectively to achieve customer satisfaction.
  • Ability to maintain an organized workstation.
  • Previous dispatch experience.
  • OSWAT experience.
  • IMS experience.
  • GMCCA network knowledge.

Responsibilities

  • Update and distribute multiple reports to internal and external customers.
  • Extract customer orders to be processed.
  • Interact daily with UAW and leadership.
  • Perform data-entry administrative functions in established computer programs.
  • Sort and dispatch orders.
  • Escalate and resolve daily issues.
  • Ensure dispatch boards meet customer standards.
  • Support other departments as required.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan with up to 5% company match.
  • Pre-tax accounts to help streamline eligible expenses.
  • Company-paid disability and life insurance.
  • Employee Assistance Program (EAP).
  • Career and Leadership Development Programs.
  • Paid time off, company holidays, and volunteer days.
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