Logistics and Planning Coordinator

CONA Services•Philadelphia, PA

1d•Onsite

About The Position

Logistics & Planning Coordinator plays a key role in managing Distribution schedules, coordinating deliveries, and supporting daily logistics operations. This position is responsible for ensuring on-time delivery of goods, resolving delivery issues, maintaining Distribution data, and providing clear and timely communication with internal and external stakeholders. The role includes proactive planning of loads, acting as a liaison with club store partners, and providing support for broader planning and operational initiatives.

Requirements

High school diploma or equivalent required
2+ years of experience in logistics, transportation planning, or customer service.
Proficient in Microsoft Excel and logistics/ERP systems (e.g., SAP, Oracle, JDA, TMS).
Strong communication and interpersonal skills.
Detail-oriented with strong problem-solving capabilities.
Ability to manage multiple tasks and adjust priorities in a fast-paced environment.
Comfortable with both independent and collaborative work styles.

Nice To Haves

Associate’s or bachelor’s degree in supply chain, Logistics, or Business preferred.

Responsibilities

Respond to duty desk phone calls and resolve frequent logistics issues, including shipment refusals and sales order adjustments.
Serve as primary liaison to club stores and the ARTM team, ensuring high service levels and consistent delivery performance.
Lead communication efforts in the event of delivery delays or rescheduling needs for club and ARTM accounts.
Disseminate key operational updates to internal departments and external partners daily.
Post the daily distribution bid.
Schedule Drop & Hook (D&H) deliveries, including contacting outlets, locking in dock times, and updating team members on appointment confirmations.
Execute daily planning for D&H load deliveries (comprising approximately one-third of all planning duties).
Support bulk and route delivery (RD) planning on a back-up basis as needed.
Ensure truck capacity is fully optimized and aligned with planning objectives.
Maintain backend logistics data including: Time windows and delivery scheduling details, Monitoring and closing of open shipments; communicating with inventory team as necessary, Geo-code and address updates in master data systems, Updating delivery notes and related records.
Assist with ongoing operational projects as needed by the Distribution team.
Help standardize and improve planning workflows to support organizational goals.
Additional duties as assigned.