Logistics and Campus Services Specialist

NorthWest Arkansas Community College•Benton County Campus, AR

1d•Onsite

About The Position

Under the direction of the Inventory Control Manager, the Logistics and Campus Services Specialist support warehouse, inventory, mailroom, surplus, and campus delivery operations. This position receives, processes, stores, tracks, and delivers supplies, parcels, USPS mail, surplus materials, and special-order merchandise to departments and campus locations while providing responsive customer service and maintaining accurate records in accordance with college procedures and applicable guidelines.

Requirements

High school diploma or GED
At least one year of applicable work experience
Knowledge of warehouse, mailroom, inventory, delivery, surplus, and basic asset-tracking procedures
Knowledge of Microsoft Office and ability to learn and use mail metering, inventory, reporting, and related business systems
Knowledge of campus departments, locations, directory resources, and applicable USPS or mailing procedures
Ability to organize work, maintain accurate records, prepare reports, and meet time-sensitive operational deadlines with minimal supervision
Ability to communicate professionally and provide excellent customer service to internal and external customers
Ability to safely operate equipment, handle materials, coordinate deliveries, and follow established safety and operational procedures

Nice To Haves

Forklift experience preferred
Experience with mailroom operations, postage systems, inventory control, surplus tracking, or campus delivery services preferred

Responsibilities

Coordinate the receipt, processing, storage, return, delivery, and distribution of supplies, merchandise, parcels, USPS mail, and other materials across departments and campus locations
Monitor inventory levels, process inter-departmental transfers, reorder supplies as needed, and maintain accurate logs, records, and monthly reports for warehouse, mail, postage, and surplus activities
Provide timely and professional customer service to faculty, staff, departments, vendors, USPS representatives, and other campus partners regarding mail, delivery, inventory, and supply needs
Research and resolve concerns related to mail, parcel, supply, and material distribution to ensure efficient and accurate service delivery
Support fixed asset and surplus processes, including counting, recording, posting, disposition, bundling, shipping, and coordinating removal of surplus items with appropriate departments
Operate, troubleshoot, and coordinate maintenance for mailroom equipment and related systems; process certified mail, bulk mailings, library/science kit mailings, and other specialized mailing needs
Deliver supplies, mail, parcels, and materials to departments and campuses; maintain assigned work areas, equipment, and vehicles in a clean, safe, and organized condition
Serve as back-up for warehouse and mailroom functions as needed and assist with campus event set-up, tear-down, Physical Plant support, and other operational needs
Maintain regular, reliable, and non-disruptive attendance while fostering collegial, professional, and effective working relationships with others
Perform other related duties as assigned to support departmental and college goals