Logistics Analyst

King's Hawaiian Bakery • Oakwood, GA

18d

About The Position

The Logistics Analyst supports the Logistics department by carrying out processes accurately and on time to help meet customer demands and departmental on-time delivery metrics. The role works with Sales, Customer Experience, Planning, and the Shipping Warehouse, as well as external partners such as carriers and third-party warehouses. It requires adapting existing knowledge in a changing environment. The employee may interact with their leader daily for guidance and feedback. Some non-routine activities require advance approval, while routine decisions within the role’s general scope may be made independently.

Requirements

• Bachelor’s degree from an accredited four-year college or equivalent relevant work experience.
• At least 4 years of progressively responsible experience in logistics or customer service.
• Proficient understanding of logistics, lead times, and common obstacles that could prevent a carrier from meeting a customer’s Must Arrive By Date.
• Strong organization and communication skills to keep carriers, shippers, and King’s team members aligned on customer expectations.
• Working knowledge of SAP or another Enterprise Resource Planning System.
• Working knowledge of e2open or another Transportation Management System.
• Ability to travel up to 10% of the time.
• Ability to demonstrate King’s values: excellence, dignity, saying it like it is in a way it can be heard, curiosity, collaboration, critical thinking, and emotional intelligence.

Nice To Haves

• Degree in Logistics, Business, Applied Mathematics, Finance, or Computer Science.

Responsibilities

• Communicate daily with carriers to confirm loads are entered into the Transportation Management System and that carriers will meet scheduled appointment times.
• Run Transportation Management System reports and monitor email to identify and escalate orders or stock transfers that miss pickup or delivery appointments, or are at risk of late delivery, to help prevent customer stockouts and shortages.
• Create the weekly shipping schedule with the Planning and Shipping teams, aligning it with production runs, scheduled pickup times, transit times, and third-party warehouse appointment availability.
• Assist the Logistics Analyst with day-to-day Transportation Management System activities, including tendering loads, entering information accurately, running reports, and ensuring carriers are paid.
• Assist with day-to-day international order activities when the Export Logistics Specialist is unavailable.
• Perform other duties as required or assigned that are reasonably within the scope of the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level